Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,225 Reviews)
Rating breakdown 27,225 reviews
5 Stars
23,340
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
1
Bring Back S Pen Bluetooth
on June 20, 2025
Posted by: Kayleen
from Denver, Colorado
Expertise:Expert
Hate it so much I'm just gonna go back to my s23 ultra. Can't believe they took the Bluetooth feature off the s pen, such a deal breaker for me.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, June 23, 2025
Hi there Kayleen, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how distressing it can be when features you have used in the past have been changed or redesigned. We have provided a link to an article to help you with the differences with the new S Pen from previous versions. We have also provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with your device for controls. We have lastly, provided a link to the Samsung Support Team if you ever have questions about the features and capabilities of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless, quality performance.
on June 20, 2025
Posted by: BusyBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is by far the best Samsung phone I have owned. It's highly compatible with my Sansung Smart TV, appliances, and even my vehicle! I've used Galaxy AI several times to optimize photos for personal and business use. I would recommend this phone to anyone as it suits a variety of lifestyles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well build and designed
on June 20, 2025
Posted by: Wugybugy
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse flagship that successfully merges top-tier hardware with intelligent software, thanks to the integration of Galaxy AI. The device features a sleek design with a 6.8-inch QHD+ AMOLED display, delivering vibrant colors and sharp details, ideal for both media consumption and productivity. Powered by the latest Snapdragon chipset (or Exynos variant in some regions), the S25 Ultra offers lightning-fast performance and efficient multitasking.
What truly sets the S25 Ultra apart is Galaxy AI. This suite of AI-powered features enhances nearly every aspect of the user experience. In daily use, Galaxy AI improves photo editing with tools like Generative Edit, which allows users to seamlessly remove or move objects in photos. Live Translate in calls and messages breaks language barriers in real time, making international communication smoother than ever. Additionally, Galaxy AI aids productivity with intelligent suggestions in Samsung Notes, summarizing meetings or transcribing voice memos.
Camera performance continues to impress, with a 200MP main sensor delivering incredible detail and clarity. AI-enhanced scene optimization and night photography yield impressive results even in challenging lighting. Battery life is solid, easily lasting a full day with heavy use.
Overall, the Galaxy S25 Ultra is a smart, capable, and future-ready device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has quick response time with A-1 tech.
on June 20, 2025
Posted by: Badcat6021
[This review was collected as part of a promotion.] I use my phone to mirror movies to my Samsung TV. The quality of the movies are absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone as always
on June 20, 2025
Posted by: Galaxyfan75
[This review was collected as part of a promotion.] I've lost track of how many Galaxy phones I've had now. I've never personally owned a different brand phone as far back as I can remember, but I've known others who have had other brands and have had repeated problems with them. The Galaxy phones are strong durable reliable phones. I've dropped my phone multiple times with no damage. The features that are offered in the Galaxy phone series, such as the new Galaxy ai, or amazing. I'm able to watch videos with great quality, paired with other Samsung devices the phones abilities are nearly limitless. I will always be a Samsung Galaxy phone owner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything, and more
on June 20, 2025
Posted by: SilverSage
[This review was collected as part of a promotion.] I am highly satisfied with this phone so far. I am still getting use to the Galaxy AI feature, it is much more advanced than I am experienced with; however that is a great thing for me because it makes my life and my day to day so much quicker and simpler to get through! The speed is super fast! From basic usage, to internet searches. The #Galaxy AI feature, makes that process even faster! Not to mention, the camera quality on my S25 Ultra is one of my favorites. All photos/videos are super clear, even in motion. That helps tremendously when you have kids that are never still for a decent photo!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on June 20, 2025
Posted by: Boyblue27
[This review was collected as part of a promotion.] I use my Samsung device for streaming gaming on the go, you name it! The galaxy Ai helps me stay in top of game. Being productive and also not missing important appointments or dates. I love the spen I can notes on the fly. Really top tier. Not to mention the galaxy Ai helps me study
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 20, 2025
Posted by: Golftodrop
[This review was collected as part of a promotion.] I use for streaming, texts and email. Phone feels nice hand held. Lighter feel.
Value
4
Written by a customer while visiting Samsung US