Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,283 Reviews)
Rating breakdown 30,283 reviews
5 Stars
25,923
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
They removed the most important thing
on July 29, 2025
Posted by: Sabomin
[This review was collected as part of a promotion.] What made this model, which I have been following since the Note 10 came out, very important and attractive was the usefulness of the PEN for multiple uses. In this model, they only included it as an accessory just to write on the screen and in that way I think it no longer has the same utility and value that it was given before
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Hi there Sabomin, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important the accessories of your device are to you, and wanting specific functionality with them. We have provided a link to an article to help you integrate the redesigned features in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera ability and quality and great picture
on July 29, 2025
Posted by: Hosher
[This review was collected as part of a promotion.] I have had Google pixels for the longest time. I seen the new s25 ultras and thought i would give it a try. I'm thoroughly impressed. Between the camera capabilities and quality, to the sound and functionality of the whole device. It blows the pixel 9xl out of the water by far. And the Galaxy AI abilities are truly inhuman! Easy to use and handy for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 29, 2025
Posted by: JanaBerries1116
[This review was collected as part of a promotion.] Galaxy AI helps me write professional messages and gives my info on things I'm interested in.
I use my phone for everything, and it's my own personal mini handheld computer. It's powerful battery handles everything from online shopping to watching movies, playing games, and everything in between.
I use my phone for everything, and it's my own personal mini handheld computer. It's powerful battery handles everything from online shopping to watching movies, playing games, and everything in between.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra! Amazing device! BUY IT!
on July 29, 2025
Posted by: Steppenwolf
[This review was collected as part of a promotion.] This phone is just amazing, all around. The operating systems, all of the awesome abilities it has, really alleviate any sense of feeling like you've overspent. Just make sure you get a nice case, to protect it. And treat it... like the super smart computer, that it is. You most definitely will not regret buying this baby! All your friends will be jealous! Your phone, was made for an emperor!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Note 25 ultra
on July 29, 2025
Posted by: Sweetloving
[This review was collected as part of a promotion.] I love my pen. I love everything about it. I love how big the screen is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mini Computer
on July 29, 2025
Posted by: TotoKitty
[This review was collected as part of a promotion.] This is like a mini computer it is so advanced. The camera is so advanced it's like a telescope! I also didnt think I'd need the stylus, but I ended up using it the same day I purchased the phone and it is so handy when editing photos or taking notes. It is definitely worth the upgrade from the standard 25. It feels like Samsung really spent time perfecting this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE IT
on July 29, 2025
Posted by: Lkemp8551
[This review was collected as part of a promotion.] Still working on it ai is different but still working on it it is a little different to get used to but still a work in progress
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on July 29, 2025
Posted by: Shailesh
[This review was collected as part of a promotion.] I have had this phone and it's great. The camera is so great with 100 zoom and 200 MP camera. You can just request any info using Galaxy AI and it will read it out to you and also email the link for additional information.
Value
5
Written by a customer while visiting Samsung US