Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Posted by: John B
Verified Purchase:Yes
Phone is ok. Nothing stands out as a major improvement. Considerably lighter which honestly makes it feel cheaper. The S pen losing Bluetooth functionality and no longer being able to operate the camera feels like a downgrade. Second ultra and probably the last Ultra I will purchase after being a Note purchaser for years.
Response from Samsung USBy R&R Team, June 23, 2025
Hi John B, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your device is to you, and wanting to feel that you have made a good investment in your device. We have provided a link to the full device manual that will highlight the use of hand gestures and voice commands you can use to control your camera from a distance. We have also provided a link to the Samsung Support Team if you ever have questions or believe your Samsung products are not operating as intended.
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This thing is a beast of a good time
on June 21, 2025
Posted by: Ehejehekeeke
[This review was collected as part of a promotion.] It's really amazing how these things can go from zero to 60 in no time and get all your things done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for watch TV or videos
on June 21, 2025
Posted by: Kdownlow72
[This review was collected as part of a promotion.] I use it or streaming video and watching TV while I am over the road. I would e to see what the Galaxy Al have to offer. Could it compare to what I have now. I also play games on my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung products
on June 21, 2025
Posted by: Mexitron
[This review was collected as part of a promotion.] I have been Fan of Samsung galaxy phones, for many many years. From the first Samsung galaxy phone, now I own a Samsung galaxy S24 ultra and now with AI Gemini
Is another thing very useful tool and make things easier.
I love Samsung products. Always.
Is another thing very useful tool and make things easier.
I love Samsung products. Always.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camara and easy to i see e phone
on June 21, 2025
Posted by: Natbla
[This review was collected as part of a promotion.] This is the best camera yet on a Samsung. The intuitive camera setting makes getting pictures you like easy.
As usual the phone is easy to navigate and and the battery lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to an awesome phone!
on June 21, 2025
Posted by: ChizzyBoy
[This review was collected as part of a promotion.] Loving the camera quality of this phone. Storage compacity is perfect for all my everyday photos I take. Not a huge fan of curved screen, so im happy with the square flat corners. Thank you team Samsung for this awesome phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal Clear and FAST!
on June 21, 2025
Posted by: TheFunnyFarm
[This review was collected as part of a promotion.] Love the new S25 Ultra with Samsung AI to enhance all my daily activities especiallythe photography and graphic arts uses. Cannot beat the stylus when trying to perform small changes in some graphics programs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 21, 2025
Posted by: LJackson80
[This review was collected as part of a promotion.] I love my new Galaxy S25 Ultra, I have been waiting for a few years to upgrade, and I saw a deal and decide to purchase it. The phone is amazing, quick when you need different apps, amazing photos, and the Galaxy AI is fantastic. Need a receipe? Ask Galaxy AI. Need to know what the weather will be next week? Galaxy AI has the answer. This phone is so handy at improving the amount of time spent looking on the web for certain things, or even writing a note. 5 out of 5, you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US