Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product exceeds expectations!
on June 24, 2025
Posted by: PurpleBat
[This review was collected as part of a promotion.] I use my Samsung phone just like any other Mom - lots and lots of photos, videos, messages, calls, etc! This particular phones speaker is really what made a huge jump compared to previous models (s23 ultra and s21 ultra). It has a vibration sound, its actually pretty loud and is perfect for the days when you lose your mind and your phone at the same time. Samsung has really gone far with this one - from the excessive features and settings I can scroll through and set to my liking, the camera quality overall is superb, and best of all - ease of use (also in case of emergency, when the little one gets ahold of the device and changes all settings in less than 10 seconds!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on June 24, 2025
Posted by: Kish07
[This review was collected as part of a promotion.] I love the samsung screen from the very long time it has extraordinary pixel quality no phone in the world would beat that and the cameras are next level especially new AI features are lit there is nothing better than samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 24, 2025
Posted by: GreatValue
[This review was collected as part of a promotion.] Had an issue with the motherboard, thankfully warranty took care of it. Other than that 4/5.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but has some bugs
on June 24, 2025
Posted by: Luckys25
[This review was collected as part of a promotion.] Some times device is not working upto the mark and once screen became dark while using phone touch is not responding.
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Hi Luckys25, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you resolv eyour occasional frustration with the display of your device. We have also shared a link to the Samsung Support Team if you have questions or continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great gift!
on June 24, 2025
Posted by: LovingPotato
[This review was collected as part of a promotion.] This phone is an amazing flagship that did all it promised and more. I bought it as a gift for the wife on our anniversary, and she is in love! The stylus and Galaxy AI take up so much of her time now since she loves to doodle and use the AI features to bring them to life. Not to mention the great camera quality. Over all an amazing phone! 10/10 would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very far, sleek and now has rounded corners
on June 23, 2025
Posted by: Livel8veshop
[This review was collected as part of a promotion.] Overall I like this upgrade. The previous models hurt my palm due to sharp corners but this model fixes that.
Idk about AI but it DID help me twice for REALLY important documents. I'll have to explore it more.
Missing memory slot, not THAT much better over last year, lost Bluetooth S Pen function, but not bad overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is awesome. Everything runs smooth!
on June 23, 2025
Posted by: Pumpingconcrete
[This review was collected as part of a promotion.] The galaxy ai definitely helps in searches online and very rarely does it not have the correct answer. Just waiting for the day that personal robots are cheap and every one has one! Especially for pumping concrete! I would love to tell a robot to do my work while I watch and get paid!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 23, 2025
Posted by: Sid8327
[This review was collected as part of a promotion.] Love the phone with the Samsung note touch. Hope the pen had Bluetooth
Value
5
Written by a customer while visiting Samsung US