Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
A Great Phone
on June 30, 2025
Posted by: Caddie36
[This review was collected as part of a promotion.] My phone is really neat. It seems as though whatever I inquire about, it provides information and I find contact information on social media. I haven't tried AI because I don't know exactly how to use it. My phone takes good picture with very high quality. Also, I love to play my games on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra honest review
on June 30, 2025
Posted by: jcif23
[This review was collected as part of a promotion.] the S25 ultra is a great phone, while it's missing the Bluetooth s pen from its predecessor it doesnt bother me since I rarely use the s pen, its fast and the camera are good, overall it's a phone to look at if youre upgrading from a older Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 30, 2025
Posted by: Brilzzz
[This review was collected as part of a promotion.] I love this phone. I use it for a little bit of everything. Galaxy Ai makes my day to day tasks even easier. I use the ai mostly to help with note taking and formatting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE PHONE
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This has been my worse purchase yet. I have purchased all new models and this by far has been the worst model.
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Hey there Christinalagrina, we are grateful to you for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day for a range of tasks, and we would be more than happy to assist you in troubleshooting your frustrations. Without knowing the details of your frustrations, we have provided a link to the Samsung Support Team. These experts can work with you one on one to review all options available to you with your experiences. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone ever made
on June 30, 2025
Posted by: ChristyeS
[This review was collected as part of a promotion.] I am a big Samsung Fan, The Samsung Galaxy S25 Ultra aka "My Baby" This smartphone is amazing it can do anything a desk top pC can do and more. I love the new Galaxy AI is amazing it can navigate you to anything you need to ask, and It's great for my pictures also it can edit them to take out anything that you don't want in the pictures. My baby does justice for the moon I have took amazing shots of the moon that will even show you the craters and when we has the recent eclipse I got some amazing shots. My baby has Now Brief and you get accurate weather and up to date news. I absolutely love my Samsung Galaxy S25 Ultra to be honest this is the best smartphone on the market. I have Samsung smart TV, the Samsung Galaxy buds 3 they are almost easy to Bluetooth to my Samsung Galaxy S25 Ultra and I have a Back up smartphone that is Samsung galaxy A54 5g. If you want a great smartphone you will not go wrong with the Samsung Galaxy S25 Ultra or any Samsung products they are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am in love with this phone
on June 30, 2025
Posted by: Nickcfa9
[This review was collected as part of a promotion.] This phone is my favorite of the galaxy series. From the 6.9 inch Oled display to the responsiveness i can say that this is an amazing device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on June 30, 2025
Posted by: Blarson25
[This review was collected as part of a promotion.] Great phone, works as it should. I love the camera quality. Battery life is great compared to my old phone that was 3 years old. I dont notice too many differences between this phone and the s22 ultra, and that is fine with me as I only upgraded since I broke my old one. I have no used the Galaxy AI feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera great
on June 30, 2025
Posted by: Keymaster
[This review was collected as part of a promotion.] I've been having some issues with freezing, and lines going thur my phone but other then that alright.
Value
5
Written by a customer while visiting Samsung US