Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Good phone whit great pictures
on June 30, 2025
Posted by: EULATUTU
[This review was collected as part of a promotion.] The AI is very useful and everything, you can use for text, for customized picture, information and find anything you need, is fluid, it's very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything i expected and phenomenal camera and lo
on June 30, 2025
Posted by: Jeepy1983
[This review was collected as part of a promotion.] The new Samsung Galaxy s25 Ultra with the Galaxy AI is one of the best phones yet. While I tried the flip 6 for a while and liked it it did not work very well with work this one is fantastic for using for my work where I use a lot of internet and I need to have multiple apps open and this one works beautifully for all of that. I also really missed the camera on these phones the camera is phenomenal it takes great photos and videos better than any other device I've ever had. Well I still think they could tweak the sound a little bit on these give us some time and I'm sure they will it still sounds great it's still really loud just for people who are hard of hearing maybe there could be more fine detailed tuning options although you can tune the sound right now which is great. There's nothing I don't like about this phone plus it comes with the pen if you need it I used to use it a lot in the note series but then I got over it and I'm glad they're starting to make mag safe cases with these it just makes everything very convenient. And I love how it pairs seamlessly with my Samsung Galaxy 3 buds. I use this phone for work plus thing in touch with family watching videos it all works great for everything that I have and need to do. Very happy with my purchase will definitely be sticking with the series they've made the batteries on these better I did try a 22 back in the day and I had to return it because the battery got really hot it was horrible this does not get hot even in the
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever seen.
on June 30, 2025
Posted by: AIUserForGood
[This review was collected as part of a promotion.] I use Galaxy AI almost everyday. Whether it's for photos, text, notes, or even phone calls, Galaxy AI is the way to go. My Galaxy S25 Ultra is one of the best phones I've ever had. It has great features as well. It's really fast and reliable. Haven't had any issues since I've bought my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The good, bad, and ugly
on June 30, 2025
Posted by: Bzuck9
[This review was collected as part of a promotion.] The good - it's fast, pretty, and the new UI is hot. Galaxy AI is actually useful, not just trendy!
The bad - no removable storage still, nits seem less then advertised at full brightness, the s-pen bluetooth removal was dumb
The ugly - don't do Beta, it neutered GoodLock customizations, it seems to lock up a lot with my work profile (InTune)
The bad - no removable storage still, nits seem less then advertised at full brightness, the s-pen bluetooth removal was dumb
The ugly - don't do Beta, it neutered GoodLock customizations, it seems to lock up a lot with my work profile (InTune)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More Features Than I Know How To Use
on June 30, 2025
Posted by: Scoobinator
[This review was collected as part of a promotion.] I've had my phone a few months the now and it seems to have WAY more capability than I know what to do with. Screen size is perfect and the battery life is better than any phone I've ever had previously. I'm a fairly basic person but intrigued by the advanced features on this device, especially the Galaxy AI capability. Perhaps I'll run in to someone that can show me a couple things to help bring the Galaxy AI features to life for me. All in all, I LOVE this phone and look forward to learning more about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost there!
on June 30, 2025
Posted by: OneHotDj
[This review was collected as part of a promotion.] Even though it has galaxy Ai it still can't get voice recognition right an always picks up radio,tv,or other people talking,even after retraining! Speed is great,battery life acceptable, does do a few quirky things on its own. Being a power user i can deplete a battery in a day. If I'm easy on it 36hrs+- normal. Could use a few more user " adjustable " choices in system choices. Like holding a setting change,like last app used,etc. For a flagship model I would expect more flexibility. Pictures are great,could use more" clean-up " options. Grabbing screen shots a little tricky,takes some practice to get used to. Overall decent for what it is offered in a competitive market.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi there OneHotDj, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased overall with the usage of your device, and we would love to help you with the small matters you mention experiencing. We have provided a link to the full device manual to help you with the features and settings of your device. We have some great tutorial videos online to help you with tips and tricks to enhance your usage. We have lastly, provided a link to the Samsung Support Team to answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung creates one of the best phones.
on June 30, 2025
Posted by: MGARZA003
[This review was collected as part of a promotion.] Samsung creates one of the best phones. Hope they continue this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s25 ultra has a lot of grat features
on June 30, 2025
Posted by: Johnny79sm
[This review was collected as part of a promotion.] I use my galaxy s25 ultra to stream various videos and watch a lot of reels from Facebook and Instagram
Value
5
Written by a customer while visiting Samsung US