Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,218 Reviews)
Rating breakdown 27,218 reviews
5 Stars
23,334
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Camera design
on July 1, 2025
Posted by: Phenix
[This review was collected as part of a promotion.] Great ai durability great camera and design great size flat screen fast for all task gaming multi tasking great screen resolution for gaming awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE EVER THE PERFORMANCE IS INSANE
on July 1, 2025
Posted by: MrFoamer
[This review was collected as part of a promotion.] This phone helps me with work and the occasional gaming as well and it handles it like a breeze weather im using my S-Pen to highlight or take notes to using Galaxy AI with image generation is beyond awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best.
on July 1, 2025
Posted by: RopeBunny
[This review was collected as part of a promotion.] The camera on the s25 ultra is the best thing i've ever seen. Seriously, how much more can they improve???
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everyone says, take the pictures with your phone!!
on July 1, 2025
Posted by: Juanb32
[This review was collected as part of a promotion.] I'm in love with the camera of this phone, it always take the best possible photo, anywhere, anytime, also the galaxy AI has helped me so many times by erasing people in the background of the photo, and making it so impressive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever with pen
on July 1, 2025
Posted by: Samsungbaby4ever
[This review was collected as part of a promotion.] My samsung galaxy s25 ultra is the best because the pen is my favorite i can multi task. Organiz, and save appointments all with a tap. Or I can say it and the phone will do it for me. That help me remember and keep up with the work flow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design and interface
on July 1, 2025
Posted by: Ccstew
[This review was collected as part of a promotion.] I use my phone daily and the battery life is good. The design and interface is awesome.
The Galaxy AI is an excellent new feature and my cameras are top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Major Issues
on July 1, 2025
Posted by: Jazz2cat
[This review was collected as part of a promotion.] Last update doesn't allow me to turn my phone off. AI is invasive and won't allow me to use my phone without it popping up and capturing my screen. Phone updates screwed up alot of the features of my phone. I won't buy another Samsung. This phone is not that old, but if you can't use most of it is useless.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there Jazz2cat, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not meeting your expectations and operating as intended. We have provided a link to the Samsung Support Team for your convenience. These experts can work with your through chat to resolve the matters you mention experiencing after your most recent software update. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone makes my life easier!
on July 1, 2025
Posted by: wolfepack2025
[This review was collected as part of a promotion.] I have multiple sclerosis, so having a phone I can talk to and have things read out loud to me really helps, especially when I have an MS flare-up. I have never had a new phone before, and I have been a Galaxy user for many years.
Thank you,
Thank you,
Value
5
Written by a customer while visiting Samsung US