Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Great phone but need a little improvement
on July 5, 2025
Posted by: Cliff1994
[This review was collected as part of a promotion.] The phone is a great phone, but there's some minor improvements that can be done, first the battery life is good but it can be better, second the Samsung wallet should be available at checkout on the other app that would make checking out so easy not having to go look for my card, third the visual voicemail should be out in the open not having to go look for it. Over all I like my Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great over all best phone i
on July 5, 2025
Posted by: Neto85
[This review was collected as part of a promotion.] AI is great on the s25 ultra I love how easy it is to edit photos and look for anything on line galaxy ai is one of the best on the market right now...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best phone I have ever had
on July 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The camera blows me away
I think all the ai features are amazing
I think all the ai features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG IS AWESOME!!
on July 5, 2025
Posted by: SAMSUNGSGREATESTFAN
[This review was collected as part of a promotion.] I have been with Samsung since the s22 have upgraded. Periodically all the way to my current phone which is the s25 ultra the new Galaxy AI is awesome once again Samsung has outdone themselves! I love you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on July 5, 2025
Posted by: Glock698
[This review was collected as part of a promotion.] I am a Federal Government agent and I have purchased Samsung Galaxy phones since the first S series came out. The newest, the S25 Ultra is by far the best phone I've ever owned. Not only do I use my phone for personal business, but I use it for work as well. The S25 has the capability to run secure VPN software so that I can log into my government account and conduct business.
The S25 Ultra has so many convenient features that it's my one stop shop for internet, apps, AI, payments, and my favorite feature the amazing camera. I look forward to continued use of the S25 Ultra and will be upgrading the next new version of the Galaxy S series when it's released. Absolutely amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unlock my phone galaxy s24 phone sm-s928b/ds
on July 5, 2025
Posted by: November
Samsung galaxy s24 ultra locked by find my device how to unlock
Written by a customer while visiting Samsung US
Customer Rating
5
TTU Copilot meets Galaxy AI
on July 5, 2025
Posted by: FiascoDev
[This review was collected as part of a promotion.] I’ve been using the Samsung S25 Ultra for school, coding, and research, and one of its standout features is Galaxy AI integrated with Bixby. A major strength is how Galaxy AI simplifies managing files across multiple clouds — like Microsoft OneDrive (personal and school), Texas Tech’s Copilot 365, and Samsung Cloud. Instead of manually searching through folders, I can just ask Bixby to “find my research final drafts” or “pull up .cpp scripts,” and it works across these platforms. This truly saves time and helps keep my workflow efficient, especially during finals or coding sprints.
That said, there are a few drawbacks. Navigating multiple cloud sources via AI can sometimes lag, especially when permissions across platforms aren’t synced perfectly. Occasionally, Bixby misinterprets the request or pulls the wrong version of a file. Still, when it works, it feels like a huge productivity boost — no more opening each app separately.
Overall, Galaxy AI on the S25 Ultra turns the device into a smarter assistant for students and professionals juggling multiple cloud ecosystems. I hope future updates make cross-cloud searches even faster and more accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY AI WHO
on July 5, 2025
Posted by: ELITESUSHI
[This review was collected as part of a promotion.] When you have parents who speak and read a different language, Galaxy AI makes it easy from Samsung's keyboard, you can translate English into Spanish with a button. Thanks Galaxy AI!!!
Value
5
Written by a customer while visiting Samsung US