Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
I am a Fan
on July 7, 2025
Posted by: S25UltraOwner225
[This review was collected as part of a promotion.] I primarily use it for browsing the web and for gaming which the phone is phenominal for with the latest chip they've got. However, they keep trying to push me to use the Galaxy AI features that I simply do not care about since they add no value to the phone nor do anything useful for me, so I had to knock a point off for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic device
on July 7, 2025
Posted by: KC1995
[This review was collected as part of a promotion.] Other than the charge port failing after about 5 months of owning the device and using it every day, the phone itself is fantastic. It does everything I need it to. I listen to a lot of music and the seamless Bluetooth connectivity from the phone to whatever speaker I want to use, be it a large outdoor speaker or a headset is amazing. I also like to take a lot of pictures, and the cameras make taking the best shot of whatever I'm taking a photo of pretty awesome as well. The fact that my photos come out as crisp as a professional camera is insane. I love my s25 ultra. The only thing I might change about it is the s pen. I ordered the titanium black so everything about the phone was black but I was a little disappointed when the s pen I received was white. However I hardly use the s pen so its not really that big a deal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 7, 2025
Posted by: StewiP
[This review was collected as part of a promotion.] I have had the phone for a few months now the new features to the lock screen are great the screen looks amazing also. I have had all of the previous S series and the not and the changes they made to the app screen the customization to the home screen and the speed is definitely noticeable. The Galaxy Ai is definitely alot of fun very responsive and having conversations with it is interesting to say the least it understands me very well when I ask it for something not having to repeat myself cause that has been a pain in the past. There is so much that makes this a amazing phone we'll worth the upgrade 🙌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have excellent features, best camera
on July 7, 2025
Posted by: Babutiger
[This review was collected as part of a promotion.] Galaxy AI is the Best and more convenient for search and helpful for software and information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone just needs a few things in my opinion
on July 7, 2025
Posted by: Balvaro58
[This review was collected as part of a promotion.] This is the first time ive bought a phone that can be considered a luxury phone (least that what I consider this phone) and to be honest I love this phone, its fast, very responsive, and just feels and looks great in the hand. Im coming from using the a15 so its a major jump for me. The AI feature is nice and I use it regularly, though I do find there are times where it doesn't respond, but thats a given even with Iphones that ive seen. Now of course like I said, its a great phone but is missing somethings to make it the best in my opinion, now these are are just things from a person whose phones always had these but still I feel like it'd help. In my opinion, it'd just make sense to still have an SD card slot, since I came from phones that had them it was frustrating that a lot of my photos and songs weren't able to be transferred over during the switching process. I know they removed it since apparently not many people use it but still would be handy. The other which I know everyone's complained about is the Bluetooth features of the s pen that previous models had, no need to explain further, and finally, though its a luxury phone I feel like they could have kept a headphone jack, this phone has the space for it and im personally a bigger fan of wired headphones, for a few reasons. Other than those thing that are more just personal preference the phone is almost entirely worth every penny. Mainly the pen features, and expandable storage would help it even more. 9.5/10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Big screen Big power Great Camera
on July 7, 2025
Posted by: Sorob8
[This review was collected as part of a promotion.] It's a good powerful device but got hanged number.
Galaxy AI is useful feature for drafting emails and messages!
Galaxy AI is useful feature for drafting emails and messages!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Freaking Awesome!
on July 7, 2025
Posted by: GodlyxJ
[This review was collected as part of a promotion.] I upgraded my s24 ultra to 25ultra and there is many differences. Feels better when holding. Battery last super long. I really really love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone cameras
on July 7, 2025
Posted by: Carlos1
[This review was collected as part of a promotion.] I like all the features, especially the S pen i like the galaxy ai for writing and how it changes photos.
Value
5
Written by a customer while visiting Samsung US