Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Posted by: Max D
Verified Purchase:Yes
Easy to understand where is in Lyden quick and easy
Written by a customer while visiting Samsung US
Posted by: Mjay
from California
Expertise:Intermediate
Verified Purchase:Yes
Poor battery performance. Samsung need to step it up
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hi there Mjay, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We completely understand how important the lasting battery of your device is to you. The design of this device with the intelligent battery will adjust to your specific usage habits and adjust the consumption after a short period of usage. If this is not your experience, and you believe your device is not operating as intended, we have provided links to a few articles below to help you manually maximize the battery life. We have also shared a link to the Samsung Support Team to offer further assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Amazing
on July 10, 2025
Posted by: BeachyQueen25
[This review was collected as part of a promotion.] I absolutely love this line of devices. I think I have had every model since the beginning. You never think it can get better and then they come out with Galaxy AI. I love the live translation feature and being able to circle and find things. I am always discovering something else this phone is capable of. The battery life is also incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product with features that are great
on July 10, 2025
Posted by: Davi69
[This review was collected as part of a promotion.] The Samsung S25 Ultra truly excels with its use of the Galaxy AI. This advanced technology enhances my photography experience significantly. I recently took an interesting photo, and the AI has done an exceptional job in highlighting the details and enhancing the overall quality. The precision and efficiency of the Galaxy AI are truly impressive, making it a standout choice for professional photographers. This device has exceeded my expectations in every aspect, making it a valuable addition to my workflow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are good.
on July 10, 2025
Posted by: Heavenly79
[This review was collected as part of a promotion.] I use my Samsung daily for streaming and for my job. It works well and the operating systems seems decently fast. Camera is nice from the little time I've played with it. I've only had it a few days so will update review at a later time possibly.
I have yet to try the Galaxy Ai feature on the phone but I plan to very soon.
I have yet to try the Galaxy Ai feature on the phone but I plan to very soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my devices
on July 10, 2025
Posted by: JSAVAGE1129
[This review was collected as part of a promotion.] Absolutely love my device from the camera specs to editing that comes with it i barely have to edit my photos/vids due to the quality of them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S5 Ultra
on July 10, 2025
Posted by: Human44
[This review was collected as part of a promotion.] Compact with serious power. Not as large as previous "Ultra" models. Quick processing speed makes switching from games to apps or internet browsing, a breeze. Goes without saying, really great camera with awesome up to date features. Galaxy AI is super helpful. Communication and searches with Galaxy AI seamlessly provides information with the speech / audio clear and concise. Love my investment.
Value
5
Written by a customer while visiting Samsung US
Posted by: DrPat956
Verified Purchase:Yes
It works, battery great, speed is better finger print sucks, still using a code.
Written by a customer while visiting Samsung US