Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product is Amazing
on July 11, 2025
Posted by: Sanman
[This review was collected as part of a promotion.] The S25 Ultra is an amazing device. It has great performance and battery life and takes amazing pictures. I highly recommend this device to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its fast light and powerful!
on July 11, 2025
Posted by: Gingerslabs
[This review was collected as part of a promotion.] This thing packs a punch from the camera battery to the screen. It has all the gift buildings you could ever need and more.
I love how it flawlessly, incorporates the Galaxy AI and helps with little things I didn't know I wanted help with.
I love how it flawlessly, incorporates the Galaxy AI and helps with little things I didn't know I wanted help with.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ash4797
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I actually wish I could return this one and go back to the S24 that I had before. This phone was expensive and feels like it was actually a downgrade. The S pen lost its Bluetooth capability and it doesn't work on half of the screen. Therefore, the S pen feature is actually useless. Also, this phone absolutely doesn't connect to android car play and has soo many issues with connecting to anything Bluetooth whatsoever. I have to re connect every single time I get into my car (very annoying and frustrating), any speaker or headphones i try to connect with show up in the list but refuse to connect. I have to unpair and pair them multiple times before it will work. Other than that, I havent really seen many differences
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hey Ash4797, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not meeting your expectations, and we would love to help you resolve your frustrations. We have provided links to an article to help you with the redesigned S Pen features, and another to help where the accessory is not being recognized. We have also shared a link to an article to help you with the Bluetooth connection of your device. Lastly, we have provided a link to the Samsung Support Team if these experiences continue, and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
S Pen is not recognized by Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001457/#:~:text=%5BSolution%5D%20Galaxy%20Note%20S%20Pen%20not%20Recognized%201,and%20may%20help%20the%20S%20Pen...%20See%20More.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Android Phone In the Market!
on July 11, 2025
Posted by: thearifrahman
[This review was collected as part of a promotion.] The integration of new features such as the Samsung intelligent Galaxy Ai makes daily life much more leisurely than one can think. Think of it like this, you have a 15 page Business Requirement to read, analyze and understand so you can design the user interface for a application. You can take the seer power of your Galaxy Ai to summarize the BRD for you, break it down to a step by step instructional guide, and even generate you a visual concept of the application. All in a matter of minutes and within the same hour you will have the interface after some tweaks to perfect it, that the business is envisioning. Imagine what this means for mankind. The human race will progress in accelerated growth like never seen before.
The seamless integration of its camera systems with Ai. The editing a picture function is like harnessing the power of a professional Photoshop editor without ever taking a course. You can remove unwanted objects, text, faces from any image. And replace it with the object, text, or face of your wanting. The smoothest, no blur, or pixel damage. A modified original quality image will be the output. And they even give you a option to increase the resolution of the image if you wish too. I don't know what else to tell you, but this is the companion you need in your daily task.
The seamless integration of its camera systems with Ai. The editing a picture function is like harnessing the power of a professional Photoshop editor without ever taking a course. You can remove unwanted objects, text, faces from any image. And replace it with the object, text, or face of your wanting. The smoothest, no blur, or pixel damage. A modified original quality image will be the output. And they even give you a option to increase the resolution of the image if you wish too. I don't know what else to tell you, but this is the companion you need in your daily task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing
on July 11, 2025
Posted by: Becksii
[This review was collected as part of a promotion.] I've been with samsung for over a decade and the galaxy s25 ulta is one of the best ive used so far. In love with the 'galaxy AI '. My only issue with this why I didnt give a full 5 star its because of the pen. Thats my only disappointment as a photogenic girlie 😤. The pen cant be used to take photos. It would be the perfect phone for someone who doesn't take self photos as much. But other from that its a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on July 11, 2025
Posted by: Cizzle
[This review was collected as part of a promotion.] This phone is an absolute monster. The specs on the device are out of this world. The speed in which it seamlessly moves through day to day tasks and fun play is almost instant. The camera takes amazing photos full of color and vibrancy. Thanks to "Galaxy AI" the software allows you to edit the photo in never before seen ways to bring the best photo to life. The recording video capabilities are amazing. Can definitely compare to most action cameras with the right tools. "Galaxy AI" helps add so much to your films. The screen resolution is amazing. The battery life is great. Can not complain about this device at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The telescoping lens is exactly what I'd hoped for
on July 11, 2025
Posted by: Wgeroux207
[This review was collected as part of a promotion.] Using the Galaxy AI to search different items like artwork and books while hitting thrift shops is so useful and opens up a whole new world when hunting for treasure.
And finally getting my first experience with the telescopic lens is everything I was looking for with camera quality! It's unreal!
And finally getting my first experience with the telescopic lens is everything I was looking for with camera quality! It's unreal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra nice upgrade for me
on July 11, 2025
Posted by: 10Blueberries
[This review was collected as part of a promotion.] I am excited to try my new s25 ultra and the Galaxy AI feature! It took forever to transfer data. I should have use the cable to connect it. Anyway I love the size of the keyboard and screen. I got the blue phone. It's a nice color! All is good so far.
Value
4
Written by a customer while visiting Samsung US