Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Samsung S25 Ultra
on July 11, 2025
Posted by: N3wYorkFin3st
[This review was collected as part of a promotion.] I Would use this phone for social media and surfing The web. Plus I been a samsung customer for over 5 plus years and never had a problem. Samsung has been a good phone carrier for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why wouldn't you buy a S25 Ultra?!
on July 11, 2025
Posted by: Kandeelicious17
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra – Top 5 Highlights in my opinion!🚀
Blazing Performance – The new Snapdragon 8 Gen 4 Elite makes everything faster, smoother, and more efficient.
Pro-Grade Camera – A 200MP main sensor with upgraded AI delivers stunning detail, low-light magic, and smart editing tools.
S Pen Built-In – Precise, responsive, and perfect for notes or creative work—though Bluetooth gestures are gone.
All-Day Battery – 5,000 mAh keeps you going strong with solid, efficient performance.
Premium Build & Display – Lighter titanium frame and a stunning AMOLED screen with ultra brightness and smooth 120 Hz refresh.
Verdict: A powerhouse flagship for creators, power users, and anyone who wants the best of Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great photos
on July 11, 2025
Posted by: Jiggalady25
[This review was collected as part of a promotion.] My samsung helps me with storing my pictures and also when I need reminders as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra has Great features
on July 11, 2025
Posted by: Jojo06
[This review was collected as part of a promotion.] My new s25 ultra has a great camera and battery life!. I love the design and the color I got! Its super fast too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Money well spent
on July 11, 2025
Posted by: Pinkpunkvomit
[This review was collected as part of a promotion.] Everything about this phone is A++++++
From the camera to the galaxy AI no wonder this is conserided the best of the best.
From the camera to the galaxy AI no wonder this is conserided the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very good and fast compared to my 23. ultra.
on July 11, 2025
Posted by: Sasuke90
[This review was collected as part of a promotion.] It's very good and fast compared to my 23 ultra. I like the added storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need to improve the face unlock
on July 11, 2025
Posted by: Hawksea
[This review was collected as part of a promotion.] Enhancements are required for the facial recognition feature to improve its reliability. Furthermore, the implementation of a text selection and copy function within images and text is recommended. Finally, optimizing the charging speed to reduce charging duration is advised.
Value
3
Response from Samsung USBy R&R Team, July 11, 2025
Hi there Hawksea, we appreciate you providing your feedback on your Samsung Galaxy S25 Ultra. We completely understand there are features you would like to see in new models going forward, and we appreciate you sharing those with us as we strive for experiences our customers crave. WE would love to help you maximize your experience, and have provided a link to an article about facial recognition usage. We have also shared a link to an article to help you with the optimal charger for the fastest charging speed on your device. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Josh
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Love it! Battery is awesome everything about it is awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US