Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(20,135 Reviews)
Open Ratings Snapshot
Rating breakdown 20,135 reviews
5 Stars
17,275
4 Stars
2,185
3 Stars
388
2 Stars
127
1 Star
160
86%of customers recommend this product. 
(
1,100 out of 1,278
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Im in love of S25 Ultra
on September 15, 2025
Posted by: Fenjoey1
[This review was collected as part of a promotion.] Galaxy S25 Ultra is the best phone, i switched from another brand to this and im not going back. Is amazing all what you can do with this phone, the screen is super neat, the galaxy AI is so helpful on this phone.
I am happy with my Samsung S25 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI features are a game changer
on September 15, 2025
Posted by: Seahorse47
[This review was collected as part of a promotion.] I was skeptical of how good the AI features really were going to be, but they turned out to be really useful overtime, even with all the AI customization and fun gimmicks aside which are still very good, all the extra tools that improve the galaxy experience like the camera assist, the photo AI editing, and everything the Gemini integration does really make a big difference.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great customization
on September 15, 2025
Posted by: TGooner
[This review was collected as part of a promotion.] I love being able to completely transform my phone from the app layout to the colors, sounds, and even the way the icons appear. One of my favorite features is when I screenshot a funny image and go to edit it Galaxy AI automatically crops the image from learning my patterns.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great for work, gaming, and daily use
on September 15, 2025
Posted by: KsiGHz
[This review was collected as part of a promotion.] it is easy to use and the AI is very helpful when I need something saved in my calendar or when I need to search something it will look up it and read it out to me within seconds. it is also a great phone for gaming I usually play once human or arena breakout and it plays them smoothly with out any hassle. it also has a great camera that with a variety of options for photos and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great camera, battery, and S Pen
on September 15, 2025
Posted by: RobThePCGuy
[This review was collected as part of a promotion.] I use my Samsung phone all day for work, school, and downtime; email, note-taking, maps, and lots of photos of kids’ sports and weekend hikes. The screen is bright outdoors and the battery easily lasts from breakfast to bedtime. Performance is snappy; apps open fast and gaming stays smooth.
Galaxy AI has been surprisingly useful: Circle to Search helps me look up products and landmarks without switching apps; Live Translate handled a quick call with a contractor who prefers Spanish; Note Assist tidies messy class notes; and Photo Assist cleans up shadows in indoor shots. These tools shave off little bits of friction all day.
The camera is the star: sharp daylight pics, solid low-light shots, and reliable video stabilization at my daughter’s basketball games. DeX on a monitor made an impromptu “laptop” for a presentation, and the S Pen is perfect for marking PDFs.
Wish the phone ran a bit cooler during long 4K video sessions, but it settles quickly.
Overall, this is a fast, reliable device that handles work, school, streaming, and photos with ease. If you want a great camera and practical Galaxy AI features that genuinely save time, this is an easy recommendation.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very capable phone. Bluetooth S-pen please.
on September 15, 2025
Posted by: ArronB
[This review was collected as part of a promotion.] I've been using galaxy devices exclusively since the Galaxy S7.
I use top-tier phones because I require top-tier functionality. Whether I'm editing photos in Lightroom Mobile, editing video, or needing a capable camera in a pinch, I like having a device that doesn't compromise.
The current S25 Ultra is performance at its core. It handles memory intensive apps without noticeable loss in speed. The battery gets me through a full day even on most intensive-use days.
My only complaint with the phone hardware, is the loss of bluetooth functionality with the S-pen. As someone who frequently uses this phone for photo and video purposes, the loss of a remote shutter function was a hard pill to swallow. I find myself not using my phone camera in instances that I would like to, solely because I can't fire the shutter remotely.
Software-wise, I quite like the ability to shoot RAW phot and video. The 'portrait' software seems to have improved since previous iterations, with less confused bokeh effects. I don't seem to get much use out of the daily briefing fucntion which I really hoped would be a much more all-encompassing home base for my daily calendar, messages, news, weather, and commute. I think my expectations may have been too high for the burgeoning AI.
Galaxy AI seems to be mostly party-tricks for now; fun to use, but not quite embedded in my daily use. Hold to search has been handy on a few occasions. But my most typical use is photo editing/object remove/generate.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have had.
on September 15, 2025
Posted by: Pirahna
[This review was collected as part of a promotion.] I am in sales and am on my phone many hours a day and seven days a week. It is excellent for taking pictures and editing photos. I have used Galaxy AI for working on sales presentations and it makes work so much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing one of the best phones I've
on September 15, 2025
Posted by: FamBullys
[This review was collected as part of a promotion.] Ai i use it so much love every thing this phone has to offer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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