Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Awesome graphics, easy to use, love this phone!
on July 21, 2025
Posted by: Battlefrenzy
[This review was collected as part of a promotion.] GALAXY AI IS INCREDIBLE, HELP AT A WHIM! SO VERY NICE!
Streaming is so very fast in every category!
Streaming is so very fast in every category!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and furious
on July 21, 2025
Posted by: VDFish27
[This review was collected as part of a promotion.] I use my S25 as a workhorse at work and during down time. Streaming, videoconferencing, gaming,music and mostly for the awesome camera. The AI features has made me more efficient handling some of my electronic tasks for me. My S25 has never shown any signs of lag or latency during any of these activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always choose Samsung
on July 21, 2025
Posted by: Meli222
[This review was collected as part of a promotion.] I've recently got the new Samsung galaxy s25 ultra and its been so fun to see the different features. My favorite one is when you hold down the home button and you can draw a circle around an item on your screen. Depending on the item it can find where to but it or tell you about the item. Working with lost and found stuff this has been really helpful for me. I've had Samsung for years and its always something I'll choose. Samsung or nothing. 10/10 product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything But
on July 21, 2025
Posted by: Bfresh
[This review was collected as part of a promotion.] I love everything about this phone especially the Galaxy AI but the one thing that is missing from this s25 is the Bluetooth connected pen. It was in the old s24 Ultra but not in this s25 Ultra. That is honestly the only thing that I do not like. Everything else on this phone is pristine. The photos the storage everything on this phone is awesome. I love that I can connect to my TV and use my phone as a laptop on the TV. There are many other things that I can get into about this device but honestly I don't have enough room
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 21, 2025
Posted by: Marcobish
[This review was collected as part of a promotion.] I love my galaxy s25 ultra the camera is amazing 👏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is vary gud
on July 21, 2025
Posted by: Obs020
[This review was collected as part of a promotion.] II use my phone to read news, learn about various fields and play games
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey Obs020, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear you are enjoying the features and usage of your device for keeping up with the news, discovering new information. and your gaming. We have provided a link to the complete manual for your device to help you with additional features, like Galaxy AI and Gemini, that can help you further enhance gathering your information and learning about all kinds of new things. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
25 Ultra is a Game changer.
on July 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this phone I've had nothing but Galaxy series starting with the Note 4. Samsung for me has never let me down and keeps putting out Awesome phones. Easy operation and smooth transition. Im not a phone guru so I can't articulate what my experience is and will be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AI powered perfection
on July 20, 2025
Posted by: Missygirl
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra's AI-powered camera takes stunning photos. Features like [specific AI feature] enhance my mobile experience. The AI-driven performance optimization keeps the phone running smoothly. Impressed with the AI capabilities, I highly recommend the S25 Ultra for those seeking a smart, high-performance device.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Missygirl, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you have had such a wonderful experience with your new device, and finding so many amazing uses for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US