Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on July 23, 2025
Posted by: StylusLove
[This review was collected as part of a promotion.] Good transition from Galaxy Note 10. Was worried I would have a huge learning curve but so far so good. Love having the Stylus and that I still have a choice to use it to take notes, to do list, keep myself organized. Phone is nice and lightweight and does not hurt my hands or wrist to hold for extended periods of time. Happy I made the choice of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth processor amazing quality camera
on July 23, 2025
Posted by: Sniperordep
[This review was collected as part of a promotion.] Amazing for streaming video games and streaming music also great for editing videos
Value
5
Written by a customer while visiting Samsung US
Posted by: Doris
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Pertenezco al team samsung y no me cambio. Es el más amigable y amplio para usar
I would recommend this to a friend!
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amir
from Lakeland, FL
Expertise:Expert
Verified Purchase:Yes
No difference on the camera between this one and my Ultra 22. I thought it was gonna have more zoom or better quality. I didn't find any reason for the upgrade, even though the device's speed remains the same. I did not feel any upgrade except the payment
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, July 23, 2025
Hi there Amir, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when you are excited about a new device and excited to explore additional features. We have provided a link to the complete manual for your device to help you explore the new features of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to answer any questions that may come up as you continue using your new phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great and fast love it
on July 23, 2025
Posted by: Ntjunior
[This review was collected as part of a promotion.] Everything om this phone is amazing even tje AI is brilliant
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great body to phone
on July 23, 2025
Posted by: Courtsamsunglove
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra has completely revolutionized my daily routines, largely thanks to the incredible integration of Galaxy AI. For work, the AI-powered summarization in Samsung Notes is a lifesaver, quickly distilling long meeting transcripts or research papers into concise bullet points, freeing up precious time. When I'm traveling for business, Live Translate makes international calls and conversations seamless, breaking down language barriers instantly. Even everyday tasks like drafting emails are streamlined with Writing Assist, which offers suggestions for tone and grammar, ensuring my communication is always on point.
Beyond productivity, the S25 Ultra excels in entertainment and personal management. Streaming my favorite shows on the vibrant display is a joy, and the enhanced sound quality makes movies truly immersive. When I'm gaming, the optimized performance, thanks to the Snapdragon 8 Elite for Galaxy processor and AI-driven resource management, ensures a lag-free experience. I also appreciate how Galaxy AI's "Now Brief" feature provides personalized daily updates on everything from weather to news, setting me up for the day. And for my passion for photography, the AI ProVisual Engine and generative editing capabilities empower me to capture and refine stunning photos with professional-level control, effortlessly turning my casual snapshots into works of art.
Beyond productivity, the S25 Ultra excels in entertainment and personal management. Streaming my favorite shows on the vibrant display is a joy, and the enhanced sound quality makes movies truly immersive. When I'm gaming, the optimized performance, thanks to the Snapdragon 8 Elite for Galaxy processor and AI-driven resource management, ensures a lag-free experience. I also appreciate how Galaxy AI's "Now Brief" feature provides personalized daily updates on everything from weather to news, setting me up for the day. And for my passion for photography, the AI ProVisual Engine and generative editing capabilities empower me to capture and refine stunning photos with professional-level control, effortlessly turning my casual snapshots into works of art.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hey Courtsamsunglove, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with the enhanced features and capabilities of your device. We love that you are finding time to explore the features of Galaxy AI and integrating them in to your usage. We hope you'll reach out to us again any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra, way more than just a phone! Love it
on July 23, 2025
Posted by: QueenHelene
[This review was collected as part of a promotion.] What can I say! I absolutely love my phone! The S25 Ultra has features that are incomparable. Let's not forget about Galaxy AI; I use it for random searches to having deep conversations. One thing for sure and 2 things are certain, you will not be disappointed from the sleek design to the ease of managing apps and the overall mechanism of a phone that is wayyy more than just a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful experience right out of the box
on July 23, 2025
Posted by: JayStayGalaxy
[This review was collected as part of a promotion.] This phone stands on its own as a machine of excellent usability and future proof technology. The Galaxy AI features like call monitoring, transcripts, and search have all functioned flawlessly for me. Would absolutely suggest to anyone they upgrade to this phone, even if you're coming from IOS.
Value
5
Written by a customer while visiting Samsung US