Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(19,928 Reviews)
Rating breakdown 19,928 reviews
5 Stars
17,140
4 Stars
2,159
3 Stars
375
2 Stars
116
1 Star
138
87%of customers recommend this product.
(
999 out of
1,151)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
Awesome Phone
on September 15, 2025
Posted by: Love2bhated
[This review was collected as part of a promotion.] The phone is great but, the apps sometimes close on their own or freeze. Not really to much to complain about
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Love2bhated, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you troubleshoot your experience you mention with the apps that freeze or close during usage. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions or if you continue to experience this frustration with your phone. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 15, 2025
Posted by: DANFERN
[This review was collected as part of a promotion.] The phone runs smoothly and battery life is great. I have used Samsung all my life and they always keep improving with each phone. I love the ability to be able to circle search up images. The phone is the best phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is absolutely amazing and the camera quality
on September 15, 2025
Posted by: Cplurple
[This review was collected as part of a promotion.] This is one of the best phones I have had and the camera quality can't be beat by any regular camera its that good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the stylist that comes with the phone
on September 15, 2025
Posted by: Kar2care
[This review was collected as part of a promotion.] This phone is fun to use all the ai features and with streaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 15, 2025
Posted by: Oliverultra25
[This review was collected as part of a promotion.] Samsung Smart phone, I use the S line so long I've get... s3, s4, s5, s6, d7, s8, s9, and now s24 in couples days upgrade to s25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device samaung fan for life
on September 15, 2025
Posted by: Katbyou
[This review was collected as part of a promotion.] It's amazing the camaras rhe function how fast it is love what you guys are introducing this phone is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product works well
on September 15, 2025
Posted by: RENEE1980
[This review was collected as part of a promotion.] Battery life is nice. Sometimes my screen freezes but still works wonderfully otherwise.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all day phone
on September 15, 2025
Posted by: Nani9032
[This review was collected as part of a promotion.] Samsung Galaxy S25 Ultra is hands down one of the best phones I’ve ever used. The display is absolutely stunning, performance is lightning fast, and the cameras are on another level—perfect for both photos and videos. Everything feels premium, from the smooth software to the sleek design, and it handles multitasking effortlessly. While the battery life could definitely be better for a phone this powerful, fast charging helps make up for it. Overall, the S25 Ultra sets a new standard in smartphones and is still the best Android device you can buy.
Value
5
Written by a customer while visiting Samsung US