Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
The Ultimate Smart phone
on August 2, 2025
Posted by: SamsungLife
[This review was collected as part of a promotion.] I love this phone's vibrant display as it's a true visual delight, making everything from browsing the internet to watching videos an immersive experience. The camera system captures stunning photos and videos, even in challenging lighting conditions. The phone's powerful processor ensures seamless multitasking and smooth performance, allowing me to effortlessly switch between multiple apps. The long-lasting battery life is a welcome feature, providing all-day usage without needing to constantly search for a charger. Overall, this model featuring the new Galaxy Ai is great assistance to me on my daily tasks offering a many new features, making it a worthwhile investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality
on August 2, 2025
Posted by: Lucyloop
[This review was collected as part of a promotion.] Fantastic pictures! Portrait mode is amazing! I've have Samsung phones before and this camera tops them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome 👌
on August 2, 2025
Posted by: LASVEGASISINTHEHOUSE
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is just a really solid phone. It’s super fast thanks to the new Snapdragon chip, so everything runs smooth — no lag, even with heavy apps or games. The camera is insane, especially the 200MP one and the zoom lens. You can take super clear shots from far away, and it handles low-light stuff really well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone Samsung ever built
on August 2, 2025
Posted by: Darkjedi77
[This review was collected as part of a promotion.] I have been using Samsung smartphones since they first started making smartphones. I'm a fan of the Galaxy Note series. My previous phone was the S22 Ultra and I was going to use that phone until it stopped working for me. I had to trade it in and get the S25 Ultra and I must say that with the build, the enhanced Galaxy AI features, the S pen and the smoothness of one ui 7, it is Samsung's masterpiece. Im loving this phone. I just wish that Samsung would release another one ui 8 beta so i could get a taste of the new version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall battery life not as much
on August 2, 2025
Posted by: Rocky79
[This review was collected as part of a promotion.] The S25 Ultra presents a compelling user experience, with a high-quality display and impressive camera capabilities, including excellent zoom functionality. The integration of AI features has shown noticeable improvement during the period of ownership. Furthermore, the device offers swift download speeds and enhanced network connectivity, resulting in fewer instances of dropped coverage. Bluetooth range is also satisfactory.
However, the battery life could be improved, and the wireless charging performance is suboptimal. While fast wired charging provides a viable alternative, the implementation of battery-saving modes, though extending the device's operational duration, may compromise location-sharing functionalities, which are essential for family members' peace of mind.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone !
on August 2, 2025
Posted by: Blumerang
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a mobile powerhouse that excels in every category. The phone's standout feature is Galaxy AI, a suite of on-device tools that truly changes how you interact with your phone. With Circle to Search, you can instantly find information on anything on your screen, while Note Assist and Generative Edit transform note-taking and photo editing with smart, intuitive features.
For gaming, the S25 Ultra is an absolute beast. The Snapdragon 8 Elite for Galaxy processor and its advanced cooling system ensure a smooth, lag-free experience even with the most demanding titles. Streaming media is a visual treat on the vibrant QHD+ AMOLED display.
As a tool for work and school, the S25 Ultra is incredibly versatile. The included S Pen makes note-taking and document signing a breeze, and the phone's powerful multitasking capabilities allow you to run multiple apps without a hitch.
In short, the S25 Ultra is a premium device for those who want the best performance and a glimpse into the future of AI-powered smartphones.
For gaming, the S25 Ultra is an absolute beast. The Snapdragon 8 Elite for Galaxy processor and its advanced cooling system ensure a smooth, lag-free experience even with the most demanding titles. Streaming media is a visual treat on the vibrant QHD+ AMOLED display.
As a tool for work and school, the S25 Ultra is incredibly versatile. The included S Pen makes note-taking and document signing a breeze, and the phone's powerful multitasking capabilities allow you to run multiple apps without a hitch.
In short, the S25 Ultra is a premium device for those who want the best performance and a glimpse into the future of AI-powered smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone
on August 2, 2025
Posted by: Samwaltonjr
[This review was collected as part of a promotion.] Love everything about the phone just seems like wireless charging takes for ever charging the phone so just a faster charger be good
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi there Samwaltonjr, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy toh ear that you are so pleased with the usage of your phone, and finding so many amazing features. We have provided a link to an article to help you maximize the charging speed of your device, and to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on August 2, 2025
Posted by: DogsHeartCats
[This review was collected as part of a promotion.] Absolutely the best
This is the absolutely best android phone I've ever owned. It's it so quick and so reponsive. Apps and gestures are snappy and fast. The ai features make it amazing for daily tasks .
Noticeable improvement from my S20. Great screen, camera, responsiveness, charging time and especially long battery life! Love the AI-gen features for photo editing and on-screen translation
This is the absolutely best android phone I've ever owned. It's it so quick and so reponsive. Apps and gestures are snappy and fast. The ai features make it amazing for daily tasks .
Noticeable improvement from my S20. Great screen, camera, responsiveness, charging time and especially long battery life! Love the AI-gen features for photo editing and on-screen translation
Value
5
Written by a customer while visiting Samsung US