Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,498 Reviews)
Rating breakdown 20,498 reviews
5 Stars
17,588
4 Stars
2,227
3 Stars
396
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I love the design and the cameras
on August 19, 2025
Posted by: Rico73
[This review was collected as part of a promotion.] Galaxy AI it's so cool the way we can set up the pictures, message, translation, work set up and many more. I love the way to make my resume, conversations, words work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on August 19, 2025
Posted by: RickSamsung
[This review was collected as part of a promotion.] I've certainly tried the Galaxy AI and I'm hopeful that they won't charge for this in the future.
I upgraded from an S22 Ultra and it was well worth it. The speed of the S25 Ultra is notable and something that made me go "wow."
I'm still a fan of the S Pen... There are just times when you want to jot a note and this makes it so easy.
Overall, love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the included pen experience.
on August 19, 2025
Posted by: Reviewer
[This review was collected as part of a promotion.] I use my phone for work and pleasure. Email, Microsoft office, and notes are all things I use everyday with ease. I also enjoy streaming and social media content. The battery lasts all day with heavy use. Also, the Galaxy ai has been awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm obsessed with the customization!
on August 19, 2025
Posted by: Tlexayyy
[This review was collected as part of a promotion.] I am truly blown away by the Samsung S25 Ultra. From the moment I started using it, I could tell this phone was something special. The customization features are incredible, allowing me to make the device feel uniquely mine, which is perfect for someone who loves creativity and personal expression.
Because I rely on my phone all day for work, it’s important to have a device that isn’t just reliable, but also enjoyable to use — and the S25 Ultra delivers on both fronts. The performance is smooth, the design feels premium, and every detail feels well thought out.
But what really sets this phone apart for me is the camera. The quality is outstanding. As a first-time mom, capturing memories means everything, and this phone ensures that not a single moment is missed. Every photo feels professional and crystal clear, which gives me peace of mind knowing I’ll always have those memories preserved.
Overall, the Samsung S25 Ultra has exceeded my expectations in every way. It’s more than just a phone — it’s a daily essential that brings both practicality and joy. I can confidently say I won’t be straying from Samsung anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra camera 10/10
on August 19, 2025
Posted by: Kandiiduke
[This review was collected as part of a promotion.] I have had this for months now and I must say the camera is top tier. The pictures are crystal clear. Good for socal media content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 19, 2025
Posted by: Soulrocket0199
[This review was collected as part of a promotion.] Great features, the camera is amazong with ghe telescopic lense and dogital zoom, the macro mode is also amazing. The stylus is great if i want to draw and for using keyboard. The galaxy ai is also very helpful. The qhd resolution screen in addition to high proccessing is amazing for gaming. The phone is also very tough. I have dropped it alot and you cant even tell, all around the perfect phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unable to turn off 5G+.
on August 19, 2025
Posted by: Sdimat24
[This review was collected as part of a promotion.] Do not know if it is the phone or AT&T service but the 5G+ is just terrible. Turned to Galaxi AI for help but nothing there.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Sdimat24, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you every day, and wanting specific functionality and customization. We have provided a link to an article to help you explore all connection options available for your device. We have also shared a link to the Samsung Support Team if you have questions, or continue to experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest device I've ever owned
on August 19, 2025
Posted by: Omacsauce
[This review was collected as part of a promotion.] This device hands down as made me more productive than I've ever been. Between personal use and work this is truly an asset in my pocket. The Ai capabilities are so intuitive
Value
5
Written by a customer while visiting Samsung US