Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,508 Reviews)
Rating breakdown 20,508 reviews
5 Stars
17,598
4 Stars
2,227
3 Stars
396
2 Stars
127
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Better and faster than my Note20 s
on August 17, 2025
Posted by: Si4myk9
[This review was collected as part of a promotion.] Better and faster than my Note20 Ultra, picture quality and options are a needed upgrade. Been enjoying all the new features and still learning what this new phone can do and offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has no operation issues, lots of memory, 👎 camera
on August 17, 2025
Posted by: Amerskinz
[This review was collected as part of a promotion.] Galaxy AI is a cool part of the phones tools and features. I personally hate the front face camera and feel like its extremely difficult to get a decent selfie and almost impossible to get a full body selfie no matter what frame selection you choose. The rear facing cameras are very good but nobody takes selfies with those. The phone has a ton of memory and ive never had any operational issues in the 8 months ive been using it so that's nice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent phone
on August 17, 2025
Posted by: gadget71
[This review was collected as part of a promotion.] Very fast and with enough memory, as well as excellent quality photography, very good investment. And with artificial intelligence, great in the Translations calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung experience
on August 17, 2025
Posted by: Loveshop
[This review was collected as part of a promotion.] I am very satisfied with this product. The design is modern and elegant, the screen shows vibrant colors with excellent brightness even outdoors. The battery easily lasts a full day of heavy use, and the fast charging feature is extremely convenient. The overall performance is smooth, with apps opening quickly and no interruptions. In general, this is a reliable and high-quality device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok For Upgrade
on August 17, 2025
Posted by: ElPadre
[This review was collected as part of a promotion.] I bought this as an upgrade to my S21 Ultra and I should have done my research.
Main complaints are the S-Pen, 5G only setting and texting options.
S-Pen not having the Bluetooth is a big down fall was a nice feature and should been kept. I used it often when doing pictures Always could brag that my Samsung could do more than the other phones.
5G setting was I feel a big let down. I liked having the flexibility to switch between 4 and 5. Usually kept my phone on 4G just had more reliable reception and data abilities. 5G is still very spotty in some areas or just doesn't perform.
As for the texting options it really was needed to be changed. Bubbles or other minor texting issues were not thay big of a deal.
Main complaints are the S-Pen, 5G only setting and texting options.
S-Pen not having the Bluetooth is a big down fall was a nice feature and should been kept. I used it often when doing pictures Always could brag that my Samsung could do more than the other phones.
5G setting was I feel a big let down. I liked having the flexibility to switch between 4 and 5. Usually kept my phone on 4G just had more reliable reception and data abilities. 5G is still very spotty in some areas or just doesn't perform.
As for the texting options it really was needed to be changed. Bubbles or other minor texting issues were not thay big of a deal.
Performance its a Samsung, so you get a good phone over all. Battery life is as expected nothing new there. Cameras always great pictures, have enjoyed the other hand free options to take pictures with the hand gestures.
Other than that let's bring back the S-Pen feature if its the only due able option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features onnthis device is exceptionally great
on August 17, 2025
Posted by: KEVS26
[This review was collected as part of a promotion.] My experience with the AI feature is tremendous, I use my device for gaming, photo and video editing, music mixing. I am so attach to it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Upgrade
on August 17, 2025
Posted by: MBROWN23
[This review was collected as part of a promotion.] Transition from my old s21 ultra to the new s25 ultra was easy and painless. The process for transferring all my data from phone to phone went smooth and was easy to understand.
I like the slightly larger screen size compared to the s21. It doesn't feel any bulkier or encumbered with the added size.
Overall very pleased.
I like the slightly larger screen size compared to the s21. It doesn't feel any bulkier or encumbered with the added size.
Overall very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A must have device
on August 17, 2025
Posted by: Jamesbond007
[This review was collected as part of a promotion.] I liked the The Galaxy AI features in the new S25 Ultra . Easy functionality and light weight
Value
5
Written by a customer while visiting Samsung US