Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,514 Reviews)
Rating breakdown 20,514 reviews
5 Stars
17,602
4 Stars
2,228
3 Stars
396
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great camera feature
on August 15, 2025
Posted by: Callmeking
[This review was collected as part of a promotion.] The device's imaging capabilities offer an exceptional user experience for photography enthusiasts. Its advanced technology provides clear and vibrant images in various lighting conditions. Furthermore, it boasts a sophisticated system for image stabilization, ensuring sharp and steady shots. The device's user interface is intuitive, making it easy to navigate its diverse features. Ultimately, it presents a compelling option for those seeking high-quality photographic results.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Callmeking, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving using your new device, and finding it so easy to navigate and intuitive to use. We have shared a link to the complete manual for your device to hlep you discover additional features like Galaxy AI, and to the Samsung Support Team to assist you if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Crazy fast and the camera is insane
on August 15, 2025
Posted by: SamsungMaxi
[This review was collected as part of a promotion.] The S25 Ultra has been a game changer for me. It’s crazy fast... apps open instantly, multitasking never slows it down, and Galaxy AI actually makes life easier with things like quick photo edits and translations. The camera is next level, it takes super clear shots in any lighting and smooth, steady videos. The screen is bright and sharp, perfect for streaming, gaming, or just scrolling. Battery easily lasts me all day even with heavy use, and the build feels solid and premium. Honestly, it does everything I need for work, entertainment, and everyday life without breaking a sweat.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Hey there SamsungMaxi, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are absolutely thrilled to hear that you are loving the usage of your device, finding it lightning fast, and the camera being so amazing with the addition of Galaxy AI for capturing all of your life moments with ease. We have shared a link to the Samsung Support Team if any questions ever come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 15, 2025
Posted by: Eric02
[This review was collected as part of a promotion.] Does everything I need it to do. Works well. Overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very buggy
on August 15, 2025
Posted by: Nookoneman75
[This review was collected as part of a promotion.] The Galaxy AI seems to slow the phone down quite a bit and leaves it unresponsive all the time requiring a reboot to use the phone. I have since quit engaging with the Galaxy AI and still it's very buggy and frustrating to use. I should have stuck with the S24 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the AI
on August 15, 2025
Posted by: Madxsavage
[This review was collected as part of a promotion.] Ai makes the phone work so much smoother than other phone so easy to use
Value
5
Written by a customer while visiting Samsung US
Posted by: Lstu
from Pdx
Expertise:Intermediate
Verified Purchase:Yes
Great piece of equipment. Wife love's it...........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Note but better
on August 15, 2025
Posted by: Chadhahagaha
[This review was collected as part of a promotion.] I fell in love with Samsung when I got a Note back in 2013. The S25 Ultra is even better and less bulky. Galaxy AI is flawless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stunning phone for daily use
on August 15, 2025
Posted by: Off3og
[This review was collected as part of a promotion.] The phone model is stunning and I use it daily for messaging, or calling even for gaming, the Galaxy Ai s 25 ultra is by far my favorite phone truly helping me fast when I need answers on google.
Value
5
Written by a customer while visiting Samsung US