Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
This product is good.
on August 4, 2025
Posted by: Lite40
[This review was collected as part of a promotion.] I've been using Samsung devices since the s9 and i have to say they do not let you down the s25 is the ultimate phone it's like walking around with a pocket size computer it's great for everything pictures, gaming, movies, signing documents ect.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hey Lite40, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with the usage and features of your new phone. We have provided links to resources to help you discover additional features you may want to use every day, and answer any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Only negative is the removal of remote on the pen
on August 4, 2025
Posted by: TiredofBeingLied2
[This review was collected as part of a promotion.] Great features with integrated Galaxy AI and it has a robust camera. The only thing I'm disappointed in is that the pen or stylus is no longer functional as remote for taking pictures that was unexpected and disappointing. I absolutely loved that on the prior versions and really wish they would have not discontinued that it's one of the reasons why I go with this version is for that purpose if I would have known they're eliminated it I probably would have stuck with the 24.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on August 4, 2025
Posted by: FlyingProf
[This review was collected as part of a promotion.] I use my phone for an browsing, email, streaming, purchasing, note taking, photos, texting, talking and more for several hours per day. I never run out of battery which is much better than my old S22 Ultra. I just phone the phone a little heavy. I also z appreciate the Galaxy AI which summarizes items i have looked up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy S Phone Ever!
on August 4, 2025
Posted by: Bi1boBaggin5
[This review was collected as part of a promotion.] Absolutely! Here's a positive review for the Galaxy S25 Ultra:
The Galaxy S25 Ultra is a powerhouse of a smartphone that truly sets a new standard. Its stunning display offers vibrant colors and deep contrasts, making every video and photo a visual delight. The camera setup is incredibly versatile, I love taking photos of the night sky; capturing professional-quality photos even in challenging lighting conditions is where the cameras excel.
Galaxy Ai is ahead of its time, I ask it questions on a regular basis and it comes up with excellent responses... most of the time.
The battery life is fantastic, as I'm a power user, I use it for games, social media and work, I have no issues going through for a day and a half of I have too.
Galaxy Ai is ahead of its time, I ask it questions on a regular basis and it comes up with excellent responses... most of the time.
The battery life is fantastic, as I'm a power user, I use it for games, social media and work, I have no issues going through for a day and a half of I have too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performance
on August 4, 2025
Posted by: BoricuaMikey
[This review was collected as part of a promotion.] Loving the new Galaxy S25 Ultra. The new ui 7 and Galaxy AI features are amazing. Loving all the new ways to keep track of day to day appointments, tasks, reminders etc. Great job Samsung. Looking forward to exploring and taking advantage of these great new features and can't wait to explore new ways to stay organized and stay connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love My phone. It operates flawlessly.
on August 4, 2025
Posted by: Poppop52
[This review was collected as part of a promotion.] I use my device for everything. Gaming, AI information, work and sending all of my files
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Different between S23 Ultra and S25 ultra
on August 4, 2025
Posted by: Scolon
[This review was collected as part of a promotion.] Galaxy AI It's quite similar to the S23 Ultra, which I had up until two weeks ago. I don't like that its pen doesn't connect to the camera and doesn't notify you until you search for it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
my new Samsung s25 ultra
on August 4, 2025
Posted by: Lstewart
[This review was collected as part of a promotion.] I love the s-pen use it for playing my games works amazingly...and the camera takes incredible pictures..my phone does freeze up once in a while when I'm texting which im not happy about but overall the phone works great..and You can't beat the AI it's very useful helps me with alot of problems
Value
4
Written by a customer while visiting Samsung US