Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,833 Reviews)
Rating breakdown 20,833 reviews
5 Stars
17,875
4 Stars
2,268
3 Stars
401
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,113 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Nice phone but upgrade is difficult
on August 4, 2025
Posted by: Scott1960
[This review was collected as part of a promotion.] Upgraded from Samsung Note8 to Samsung S25 Ultra. Ordered the new phone from the web site. After several hours of attempting to switch from old phone to new phone, I drove to a nearby retailer store for help. Had to go back the next day as well. And I had to delete apps and photos off the old phone just to use the Samsung Switch program!
Upgrading phones is difficult, laborious, and I always lose something. This time, none of my voice mails carried over, and game settings for a game I played for 7+ years reset to Level 1. Game company says "Oh well - that happens." Also, none of my email settings transferred, so I had to recreate new, including new passwords. Sounds and notifications are all reset, and of course the notifications I used previously are no longer available.
New phone is nice and fast, and I use the Galaxy AI feature in my text messages. I hope this phone lasts a very long time - or that upgrading becomes seamless in the future. I enjoy my new phone - but hate the upgrade process.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love it cuz is a perfect phone ,and very unique, I like the responses and is faster ,I use the phone for learn more English, the translator is amazing...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Galaxy
on August 4, 2025
Posted by: Shamrock324
[This review was collected as part of a promotion.] My galaxy S9+ is a great phone it's great for music and gaming.
The galaxy S25 Ultra is my future phone I hoping to have really soon which is also a fabulous phone to owen.
The Galaxy S25 Ultra is one of the best phone out there is a one on my favorite phone list.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 4, 2025
Posted by: 69Alaskan
[This review was collected as part of a promotion.] After getting to know the AI it is fun, excellent performances just love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thos product has great feature.
on August 4, 2025
Posted by: beotiful
[This review was collected as part of a promotion.] First of all, I have been using samsung phones for ages and loving it. The introduction of the galaxy s25 ultra was no exception. The new AI features are exceptionally executed into my daily usage of the phone. Although it took getting used to, but it proved to be relevant. The camera is great on this phone too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feel lighter than s 23 ultra and faster
on August 4, 2025
Posted by: pshtewan
[This review was collected as part of a promotion.] Feel lighter than s 23 ultra and faster i like so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been best Samsung Galaxy I ever owned
on August 4, 2025
Posted by: Ronnie
[This review was collected as part of a promotion.] I use S25 ultra as my primary device. It has been really useful and seamless interms of performance.
Galaxy AI has been really useful in media editting. I use this a lot for my media related tasks.
Moreover, I tend to use multi window more often without any performace issues.
Batrery life is really good and just right. Mine lasts for whole day with 30% left most of the time. This also includes gaming.
The screen is not reflective that enhances the experience.
The best part is you can customize the appeariance and feel by changing themes with Good Lock app.
Galaxy AI has been really useful in media editting. I use this a lot for my media related tasks.
Moreover, I tend to use multi window more often without any performace issues.
Batrery life is really good and just right. Mine lasts for whole day with 30% left most of the time. This also includes gaming.
The screen is not reflective that enhances the experience.
The best part is you can customize the appeariance and feel by changing themes with Good Lock app.
Highly recommended galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The last gen that the S Pen would be featured.
on August 4, 2025
Posted by: Madzoo
[This review was collected as part of a promotion.] Galaxy AI is by far is the most advanced AI on mobile device compared to any other phone makers. Image generation editing tax driving assist voice to text translation even just to generate and modify photos, it's really hard to describe you really have to use it to see it and it's difficult to go back once you get used to it.
And with that s25 ultra to come with the s pen make things even more precise and quick. Rumor has it this will be the last generation that feature the S pen if that's the case I will probably hold on to this phone as long as I can.
And with that s25 ultra to come with the s pen make things even more precise and quick. Rumor has it this will be the last generation that feature the S pen if that's the case I will probably hold on to this phone as long as I can.
Value
5
Written by a customer while visiting Samsung US