Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,935 Reviews)
Rating breakdown 20,935 reviews
5 Stars
17,966
4 Stars
2,277
3 Stars
403
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,115 out of
1,293)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product has great features
on August 3, 2025
Posted by: LeahlanilovesSamsung
[This review was collected as part of a promotion.] Love this Samsung device the quality when recording and taking photos is amazing. I'm a influencer and needed an upgrade and this was definitely the right choice not only is it a sturdy reliable device but it's cute also! I love love love Samsung and all the features it offers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thus best phone I have ever had
on August 3, 2025
Posted by: Thisiskatt
[This review was collected as part of a promotion.] I lo e thus device and everything it does samsung has never disappointed me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on August 3, 2025
Posted by: Dvdbret
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is amazing. I have had IPhones for my last 10 years because of habit. I wish I would have changed sooner. Galaxy AI is so helpful for things you use most. The camera is better. The stylus is something I use daily and never knew how much easier and more precise it made everything. I will never own anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Functional
on August 3, 2025
Posted by: Sugietoe
[This review was collected as part of a promotion.] I use my phone for everything. Work, games, personal, managing my life, streaming. The Galaxy S25 has it all and integrates every program and app flawlessly. I've had no issues whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love - love - love this phone!!
on August 3, 2025
Posted by: SweetTee
[This review was collected as part of a promotion.] Love the phone! I take the most amazing pictures with this phone and it caneven improve the resolution on a pictures that I took with my old phone! I play games, keep track of my busy life, keep up with my favorite people, and listen to my favorite music!! It helps with my college classes and my job as a nurse! It has been a great investment!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life is awseome
on August 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone a little heavy but it last all day clear pictures from the wonderful camera
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest phone I've ever owned.
on August 3, 2025
Posted by: Malcolm
[This review was collected as part of a promotion.] I've recently switched from ios to Samsung and the difference is insane. It feels triple as fast. Being able to listen to music, Scroll social media and be able to split screen. The freedom I have on this phone is the best. I keep recommending this masterpiece to everyone I know. The s pen is very smooth and nice as well.
Would've loved better compatibility with social media.
Would've loved better compatibility with social media.
I recommend buying this phone 9.5/10 for sure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but not the best camera
on August 3, 2025
Posted by: Branks
[This review was collected as part of a promotion.] Just upgraded from the S23 Ultra to the S25 Ultra and it is a major upgrade in most areas. I am not sure if I just have one with a bad camera but I swear this cameras focus ability is way worse than the S23. My photos look way less sharp and not anywhere near as focused, even when using all the necessary setting or pro mode or even raw mode. Not the biggest fan so far
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi there Branks, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are able to see the upgraded features of your device in so many ways. We have provided links to a few resources to assist you with the camera features and focus of your device. We have also provided links to the Samsung Support Team and warranty information for your device if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US