Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,443 Reviews)
Rating breakdown 30,443 reviews
5 Stars
26,062
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
10 years + samsung rocks
on October 10, 2026
Posted by: Arrvikeywest
[This review was collected as part of a promotion.] For me, Samsung is the best! I’ve been using Samsung phones for more than 10 years, and I upgrade about every two years because I enjoy keeping up with improving technology. My current phone is the Galaxy S25 Ultra, and I’m proud to continue my Samsung journey. Technology keeps moving forward, and Samsung keeps me excited about what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Camera
on October 10, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra for the camera and it did not disappoint. The zoom is phenomenal. I absolutely love when I can zoom in on the moon, especially during a lunar eclipse, and capture details of the moon. I have had this phone for a year now and it still keeps up with all of my needs. It's very fast and effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera and ease of use is the best
on October 10, 2026
Posted by: Cgonz21
[This review was collected as part of a promotion.] I chose the s25 ultra for the use of the stylus and different apps that I am able to use.
I use functions like excel and then use sports apps for coaching that make it easier for me.
I use functions like excel and then use sports apps for coaching that make it easier for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall happy with my phone.
on October 10, 2026
Posted by: MachineHead
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a refined flagship that pairs top-tier ergonomics with brute-force performance, though it introduces a controversial hardware downgrade
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
.
Strengths
Ergonomics & Display: Rounded frame corners make it far more comfortable to hold than previous boxy generations, paired with an anti-reflective display.
Performance & Efficiency: Snapdragon 8 Elite provides class-leading speed and improved battery endurance.
Camera Reliability: Consistent, sharp imaging across all focal lengths with refined post-processing.
Good lock: the best thing about Samsung phones is this app.
Weaknesses
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
S Pen Bluetooth Downgrade: Samsung eliminated Bluetooth Low Energy inside the bundled stylus, citing low user engagement. While pressure sensitivity, writing, and on-screen hovering remain intact, you completely lose Air Actions and—most critically—the remote camera shutter button.
Stagnant Charging: Peak wired charging remains capped at 45W.
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Iterative Upgrades: Offers minimal incentive for S24 Ultra owners to upgrade
Heating: the phone becomes quite hot when using in car with wireless Android Auto. . I thought it was just an issue with S22 ultra but face the same issue with S25 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome size and quality.
on October 10, 2026
Posted by: Integrity4me
[This review was collected as part of a promotion.] I'll make it simple, I purchased this phone because I needed quality and functionality. Fortunately I got both.
Please upgrade the battery quality so that I don't have to recharge so often.
Please upgrade the battery quality so that I don't have to recharge so often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Galaxy Experience
on October 10, 2026
Posted by: GalaxyExplorer25
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra 1TB because I wanted a premium smartphone with powerful performance, an excellent camera system, and plenty of storage. The 6.9-inch display is absolutely stunning, with vibrant colors, sharp details, and smooth scrolling. The titanium design feels elegant and premium, while the overall performance is fast and responsive.
The camera system is one of the highlights, offering impressive versatility for photography and video recording. I also appreciate the built-in S Pen, which adds convenience for taking notes and handling everyday tasks. The 1TB storage capacity is another major advantage, giving me plenty of room for high-resolution photos, videos, and apps without constantly worrying about running out of space.
Samsung's One UI offers a polished experience with useful customization options and Galaxy AI features. Overall, the Galaxy S25 Ultra combines premium hardware, thoughtful features, and excellent versatility. It's a great choice for anyone looking for a powerful flagship smartphone.
Value
5
Written by a customer while visiting Samsung US