Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,125 Reviews)
Rating breakdown 21,125 reviews
5 Stars
18,128
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love this phone
on July 22, 2025
Posted by: Melagirl
[This review was collected as part of a promotion.] Love this phone it has so many ways to keep me on track and the AI is more intuitive than I expected and really fun to draw with the assit mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great in feature
on July 22, 2025
Posted by: Luffy23
[This review was collected as part of a promotion.] It's impressive how the device showcases a sleek design with its smooth surface. The camera system appears to capture images with remarkable clarity and detail. Furthermore, the display provides vibrant colors and an immersive viewing experience. Additionally, the performance seems to be exceptionally fast and responsive for various tasks. Overall, the device appears to be a strong contender in the current market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra** is seriously impressive
on July 22, 2025
Posted by: Mcas112
[This review was collected as part of a promotion.] The **Samsung Galaxy S25 Ultra** is seriously impressive. I’ve been using it for a little while now, and it’s hands down one of the best phones I’ve had. The thing that stands out to me most is the **Galaxy AI** feature. It’s kind of like the phone just *gets* you. It learns your habits and helps optimize everything — from battery life to performance — without you even noticing. Whether I’m gaming, scrolling social media, or just watching videos, the phone always runs smooth, and it lasts longer throughout the day than I expected.
The **camera** is next-level too. The 200MP sensor sounds like overkill at first, but when you start snapping photos, you realize how much detail it captures. Even in low light, the pictures come out looking amazing, and the AI helps sharpen them up even more, so you don’t need to fiddle with settings. Honestly, I don’t have the best photography skills, but this camera makes me look like a pro.
Performance-wise, this phone doesn’t lag. The screen is super smooth, with a 120Hz refresh rate, so scrolling feels fluid and natural. It’s perfect for gaming or watching high-quality videos. You can really tell they’ve put a lot of thought into making everything feel seamless.
The **battery life** is another big plus. I’ve had phones before that start dying by mid-afternoon, but the Galaxy S25 Ultra lasts all day no problem. And if I do need to charge, it’s pretty quick.
Overall, the **design** is sleek and premium. It’s got that futuristic vibe without
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Stellar Product from Samsung
on July 22, 2025
Posted by: SuzkaCA
[This review was collected as part of a promotion.] Samsung products consistently provide superior quality, excellent functionality, and overall value. Like many folks I spend probably too many hours daily enjoying the large screen for shopping, messaging, gaming, streaming, calculating, taking photos and videos, reading, and sometimes even calling! This is my third Samsung phone; why would I choose any other? I look forward to many years with this phone, as it may take me just that long to learn all the great features contained in this marvelous device! Another home run for Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Rt28
from Chicago, Illinois
Expertise:Expert
Verified Purchase:Yes
The phone is a great improvement in design and camera. The software is absolutely reworked and smooth as butter. Overall not much to say about this phone other than it’s top of the line flagship with an amazing camera, design and software.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Minor incremental update
on July 23, 2025
Posted by: aptapa
[This review was collected as part of a promotion.] Wish it had faster charging and bigger battery. The anti reflective coating is great. BUT not worth the upgrade if you have a 23/24u.
Galaxy AI - now brief was useless, I turned it off. I know what temprature it is outside. Samsung needs to work on it to actually make it usable. The only gen ai feature I use is object remove from photos.
Galaxy AI - now brief was useless, I turned it off. I know what temprature it is outside. Samsung needs to work on it to actually make it usable. The only gen ai feature I use is object remove from photos.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hi there Aptapa, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We would love to help you maximize your experience with your device, and best align the settings to your preferences. We have provided a link to an article to help you maximize the charging speed of your device. We have also shared a link to a video to help you customize the Now Brief feature to provide the information you find useful for start your day. We have lastly provided a link to the complete manual for your device to help you with additional features, and settings. Lastly, we have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camara & picture quality is excellent.
on July 23, 2025
Posted by: Hans87
[This review was collected as part of a promotion.] The camera and the Galaxy s25 is really great. All the pictures that I've been taking so far since I bought it are excellent, even if the picture is off by some reason in regards to colors at the full settings into changing the filter of the pictures are great too. Plus the latest update with AI allowing you to erase part of the picture and mean notifications it's really top notch. Any new phones that we always be Samsung they always doing a great job and they care about their quality products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on July 23, 2025
Posted by: Katarata
[This review was collected as part of a promotion.] I love the camera! I use it all the time. So far I love everything about this phone. Only complaint would be...that i wish they made a smaller version of the the ultra so it would fit in my pockets
Value
5
Written by a customer while visiting Samsung US