Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,225 Reviews)
Rating breakdown 30,225 reviews
5 Stars
25,928
4 Stars
3,421
3 Stars
567
2 Stars
153
1 Star
156
85%of customers recommend this product.
(
943 out of
1,104)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Posted by: Fred
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
The new features and long battery life are awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hi there Fred, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the new features available on your device, and that you are finding the battery life to be amazing for your usage. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Dj XTc
from Los Angeles, California
Expertise:Expert
Verified Purchase:Yes
Excellent, I've always owned Samsung phones and have always enjoyed everything they offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hey Dj XTc, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how excellent you are finding your new device, and we have provided a link to the complete manual to assist you in fully exploring the features and capabilities available on your device. We have also shared a link to the Samsung Support Team for your convenience to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: DonQ
Verified Purchase:Yes
👍🎅🎅🎅🎅🎅🎅🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿🍿
Written by a customer while visiting Samsung US
Posted by: Starry
Verified Purchase:Yes
Great fir gaming on the go, and a great phone Will recommend
Response from Samsung USBy R&R Team, March 6, 2026
Hey Starry, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are enjoying your gaming with your device. We have provided a link to the Samsung Support Team to assist you if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Nate
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Thus is my 1st time buying a true flagship phone like this, coming from a S21 it's a night and day difference. I use it on Mint and couldn't be happier.
There's nothing it can't do so far.
I'm having trouble getting Telegram is my only hiccup so far.
There's nothing it can't do so far.
I'm having trouble getting Telegram is my only hiccup so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 6, 2026
Hey Nate, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the enhanced features and additional capabilities of your new device. We have provided a link to the Samsung Support Team if you believe your device is not operating as intended as you are attempting to download additional apps and get your device aligned to your usage preferences. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: DeeGee
from Texas
Verified Purchase:Yes
Haven't even gotten into the phone and all it's features but I have always loved Samsung and I am loving this galaxy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
Great phone and super fast. The camera is great. The photos are so clear
Response from Samsung USBy R&R Team, March 6, 2026
Hey Chris, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are enjoying the enhanced speed, camera quality, and usage of your device. We have provided links to resources to help you fully discover the capabilities of your device like Galaxy AI, align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Eswar
from USA
Expertise:Intermediate
Verified Purchase:Yes
I primarily got this for the camera and it didn't disappoint. Our vacation pics are amazing. The biggest difference from last phones is in how big the 'aperture' seems to be. It lets in a lot of light and even faces under shade turn out bright.
The performance is on par with a flagship. The screen is great even compared to some of the other OLEDs I've seen. Battery life is nothing to write home about.
The biggest cons are the useless onscreen fingerprint sensor and the unwieldy size. I got it for my wife who absolutely didn't want to switch from a 7yr old phone due to the size. So, I ended up taking it on.
The performance is on par with a flagship. The screen is great even compared to some of the other OLEDs I've seen. Battery life is nothing to write home about.
The biggest cons are the useless onscreen fingerprint sensor and the unwieldy size. I got it for my wife who absolutely didn't want to switch from a 7yr old phone due to the size. So, I ended up taking it on.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US