Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(25,749 Reviews)
Rating breakdown 25,749 reviews
5 Stars
22,093
4 Stars
2,840
3 Stars
490
2 Stars
151
1 Star
175
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This phone makes my day easier
on May 23, 2026
Posted by: Raiderfish
[This review was collected as part of a promotion.] This phone has a variety of ways to make every day a bit easier. From the AI down to the calculator. A feature i love and use everyday is the light. The fact that I can get it to turn on by double clicking the side button helps me alot at work and home
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on May 25, 2026
Posted by: Teri814
[This review was collected as part of a promotion.] The only thing I would prefer about this phone is less AI. It is too intrusive. The choice to turn AI off would be useful.
Camera is very good and I have no other complaints. It is a solid phone with great features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Up and away in the Galaxy S25 Ultra
on May 25, 2026
Posted by: Geoffreyster70
[This review was collected as part of a promotion.] Great phone with all the modern perks of an Android and accentuated with all the Galaxy AI features for ease of use. Useful for all streaming services, photo and video enhancements, and great voice and text assistance features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 26, 2026
Posted by: Amazed
[This review was collected as part of a promotion.] Couldn't ask for a more reliable, durable phone. Between work and personal this is the best phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product!
on May 26, 2026
Posted by: MrPaceofJacksonville
[This review was collected as part of a promotion.] I have never had any issues with this product. Its one of the best products on the market. I use Galaxy AI on a daily basis. I recommend this product to anyone. 10 out of 10. Samsung Galaxy s25 Ultra is one of the greats phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on May 26, 2026
Posted by: S25Pix
[This review was collected as part of a promotion.] Love those phone, well worth it. The only feature I'm not finding that I wish was included is auto spam call blocking. Other Galaxy devices feature this setting but the S25 ultra seems to be missing the feature completely and replaced by spam text message blicking.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features on this phone are great.
on May 28, 2026
Posted by: 721crazy
[This review was collected as part of a promotion.] The features that are provided help to make this phone a joy to use. The picture taking is great as well as the apps to help with picture quality. AI is also quite helpful in the use of the phone and its apps and makes it easier to use. I've recommended it to my family and friends and know that some of them are enjoying it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Kind of bamboozled...
on February 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I wanted this phone to be my new phone after like 8 years with a note9. I grabbed it got home, loved it. Then I later found out you guys discontinued expansive space. Highly disappointed! Now I'm stuck with the smallest amount of space because I thought I could buy a 1tb card and add it later when I could afford. You guys messed up but time.
Value
3
Response from Samsung USBy R&R Team, February 10, 2025
Hey there JesscJames, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable specific features of your device are to you, and wanting to have the expanded storage can be vital to keeping all of your photos, videos, and other data on your device. If you are needing additional space, we have digital cloud based options available to expand the storage of your device. We have provided a link to the Samsung Support Team if you have questions about this feature, or would like assistance with set up and usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US