Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,442 Reviews)
Rating breakdown 30,442 reviews
5 Stars
26,061
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 1TB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Best phone I've bought
on October 13, 2026
Posted by: Allynn
[This review was collected as part of a promotion.] I chose the S25 Ultra because of the larger screen. This phone has zero lag or overheating problems and good battery life with optimized settings. Samsung has always been my go-to brand for mobile electronics. The quality is unmatched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible zoom features and photos
on October 13, 2026
Posted by: AlwaysSmiling007
[This review was collected as part of a promotion.] I chose the Galaxy S 25 Ultra due to is top tier zoom and camera features, 100X zoom is unmatched. Easy to use features combined with a faster processor over the 24 Ultra makes this an easy upgrade option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, reliable and everything I need
on October 13, 2026
Posted by: Lovetoshop
[This review was collected as part of a promotion.] "I chose this Samsung Galaxy device because I wanted something reliable, fast, and easy to use every day. The screen is clear and bright, multitasking is a breeze, and the battery life holds up exceptionally well. It seamlessly connects with everything I need, making it a fantastic addition to my tech setup!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Pixel
on October 13, 2026
Posted by: BiscuitKrazy
[This review was collected as part of a promotion.] I chose S25 ultra after Google refused to fix my Pixel 9 and it was an amazing choice. It was my other choice in device last upgrade and will probably stay with samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to manage
on October 13, 2026
Posted by: Specialt826
[This review was collected as part of a promotion.] I chose this device because of the memory & the ease of operating through device. I love the security settings & ease to ask for help. This device manages my healthcare needs as well. Very dependable and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 13, 2026
Posted by: Lovesadog
[This review was collected as part of a promotion.] Oh wow, this phone is my favorite yet. I choose Samsung Galaxy all the way! They have never let me down. It it a mini computer. I can do all my work from this device, along with streaming videos, gaminging, and playing on Tic Tok for hours. Batteries last forever also! So happy, Choose Samsung Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone but does not utilize S Pen
on October 13, 2026
Posted by: S25UltraMan
[This review was collected as part of a promotion.] I love my S25 Ultra, the camera is incredible and I absolutely love using it in its highest settings. I use my phone 60% for work, 30% with the family and 10% or personal use.
For work, its perfect. I can create long form videos for reference and send them without having to upload to a 3rd party app or loose the quality. When using it at home, it becomes a more of a tablet rather than being used as a phone. I use the S Pen for almost everything whether it be letting the kids color or draw in Penup or if im using it personally while creating designs to 3d print.
The display is excellent, speakers are loud, the design is really nice and feels proper in my hand. I do wish the colors were deeper and more true, colors aren't awe inspiring.
Although I have many positive things to say i do have one negative. I LOVE the S Pen. I chose the Ultra because it came with an S Pen. But all the incredibly cool and useful features are gone. It is now just a basic stylus that is an accessory instead of part of the phone like it used to be. Being able to use the Pen to take a photo was amazing, opening specific apps based on the way you moved the Pen was great.
I really enjoy my phone but I hope they bring back the S Pen as it was.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only 1 issue ever found. Lovely device!
on October 13, 2026
Posted by: Ckay4ever
[This review was collected as part of a promotion.] I chose the Samsung galaxy s25 ultra because it's simply the best at the time.
The single issue I have found is that my phones screen flickers randomly, but only seems to do so at night. It stops with use. But only happens when the AOD is on.
I've tried many trouble shooting and I've used the Samsung members app diagnostics to figure it out. But no luck.
Lovely device. I will continue to buy Samsung regardless.
Thanks, I hope I win.
Value
4
Written by a customer while visiting Samsung US