Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,603 Reviews)
Open Ratings Snapshot
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Great trade-in experience
on November 13, 2024
Posted by: Omar K
Expertise:Expert
Verified Purchase:Yes
Had a great trade in experience, quick, efficient and fairly priced
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very Heavy
on November 13, 2024
Posted by: Rsoesanto
from University Place, WA 98466
Verified Purchase:Yes
It is very bulky and heavy, however, the display and refreh rate is great 👍
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 27, 2025
Thanks for taking the time to reach out and share your feedback on the Galaxy Z Fold6, Rsoesanto. It's great to see that you appreciate the display and the impressive refresh rate your Z Fold6 offers. Regarding the weight, we understand that it can feel bulky for some users, but we designed the Galaxy Z Fold6 to be lighter and slimmer than the Galaxy Z Fold5, weighing in at just 239 grams. This improvement makes it more pocketable and easier to handle throughout your day. With our upgraded processor, you can expect an impressive boost in performance. The CPU performance is improved by 17%, GPU by 20%, and NPU by 42% compared to the Galaxy Z Fold5. This means smoother multitasking and a more responsive experience overall. We hope these features enhance your daily use of the Galaxy Z Fold6! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must have
on November 13, 2024
Posted by: Trainman
from Tallahassee, Florida
Expertise:Expert
Verified Purchase:Yes
Love the size of internal screen!! Gave it up after thr Z Fold 3 screen issues, but this model is slimmer, brighter and faster!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1st time fold user
on November 13, 2024
Posted by: Chad H
Verified Purchase:Yes
The outer screen is pretty good to use, but the inside screen is a multitasking users dream. A beautiful design, the only negative is finding the perfect case.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on November 13, 2024
Posted by: Choms97
[This review was collected as part of a promotion.] Been usin samsung dex for a couple weeks now and.. OMG its amazing how easy and convenient I can make pretty much my tv into a pc interface and still use my phone as a second monitor.
Galaxy AI summarizes pretty much what I say.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product amazes me
on November 13, 2024
Posted by: Pinky420
[This review was collected as part of a promotion.] When I first got this device I was skeptical. but this device is the best device out there. The AI features are amazing. Not to mention the foldable feature is nice for playing games or watching movies. The camera is just a good as the s24 ultra. In my opinion I would choose the foldable over the s24 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone...big change from the Fold 3.
on November 13, 2024
Posted by: Jim A
Verified Purchase:Yes
Nice phone...big change from the Fold 3. Great deal for trade in.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Help to others
on November 14, 2024
Posted by: Slobo
from NJ
Expertise:Intermediate
Verified Purchase:Yes
This phone definitely is Not good i switched from galaxy 23 ultra and this is not ckose good as the old phone
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 15, 2024
Hello there Slobo,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It would be our pleasure to assist you with whatever you may be experiencing with your device, but we need more details regarding what you may be experiencing before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Showing 2313-2320 of 5602 results 
<< 1 ... 288 289 290 291 292 ... 701 >>