Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
2
Product worked fine yet is always changing on me d
on March 12, 2025
Posted by: Cowboy
[This review was collected as part of a promotion.] I use my phone daily for work picking up my children organizing my day-to-day routines basically all my notes for work school everything and it's just far too hard to put everything in this phone cuz it just slows it all down and overheats
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Hi Cowboy, we appreciate your feedback on your Samsung Galaxy S24 FE. We would love to help you with the speed and temperatureof your device to ensure you are able to keep up with your busy life without worry. We have provided links to troubleshooting guides to help you with these matters at your convenience. You can also enhance the speed of your device in your settings app under display by adjusting the motion smoothess from standard to adaptive. We have also provided a link to the Samsung Support Team. These experts can offer one on one assistance through chat if these frustrations continue or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with this product
on March 12, 2025
Posted by: MajesticSouthernTrucker
[This review was collected as part of a promotion.] Love the quality of the phone and the camera is awesome too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on March 12, 2025
Posted by: Dedi853
[This review was collected as part of a promotion.] I attend meetings twice a day on the Zoom platform, which I installed on my phone. The seamless action going from different apps on my phone to sharing my screen on the meetings is amazing. I also use my phone for playing games that relax me. The phone allows me to multi task with ease; answering the phone, checking messages and several other actions I perform during the. I just love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty impressive.
on March 12, 2025
Posted by: SiSea73
[This review was collected as part of a promotion.] This is very impressive piece of equipment. I like the fact that it has virtually no lag, screen big enough abut not too big The colors are vibrant and amazing. It's simple to use yet still leaves room to experiment with different options and features. It also allows you to seamlessly switch between apps and Bluetooth devices. And when you add the Samsung Galaxy pro earbuds takes you to a different level with the sound that goes with the amazing picture. I also like to screen sharing and the ability to wirelessly connect to my TV and to use my phone as a laptop.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hey there SiSea73, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We couldn't be happier to hear how pleased you are with the capabilities and usage of your new phone. Please, don't hesitate to reach out to us again any time with additional feedback or questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had.
on March 12, 2025
Posted by: TwoBroom9988840
[This review was collected as part of a promotion.] I still do not have those functions like the Now brief on my phone, but if I had them, it would be the best thanks to artificial intelligence. It is a great phone with great functions and I thank Samsung for all the work that involves doing everything it does such as the operating system (one ui) or others such as phones etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect balance of power and value
on March 12, 2025
Posted by: Jaxmusani
[This review was collected as part of a promotion.] Samsung Galaxy S24 FE: The Ultimate Value Flagship
The Samsung Galaxy S24 FE is a near-perfect blend of flagship-level features and affordability, making it an excellent choice for users who want top-tier performance without the premium price tag.
Design & Display
With a sleek metal and glass build, the S24 FE feels as premium as Samsung’s high-end models. The 6.4-inch Dynamic AMOLED 2X display is breathtaking, featuring 120Hz refresh rate, HDR10+ support, and deep contrast, ensuring a smooth and immersive experience for gaming and streaming.
Performance & Software
Powered by either the Exynos 2400 or Snapdragon 8 Gen 2, the S24 FE handles heavy multitasking, gaming, and productivity effortlessly. Samsung’s One UI 6.1, based on Android 14, offers a smooth, feature-packed experience with AI enhancements and long-term software support.
Camera System
The 50MP main sensor captures stunning, detailed photos, while the 12MP ultra-wide and 8MP telephoto (3x zoom) provide versatility. The AI-powered image processing ensures vivid colors, excellent low-light performance, and crisp selfies from the 32MP front camera.
Battery & Charging
The 4,500mAh battery easily lasts a full day, while 45W fast charging powers it up quickly. Wireless and reverse wireless charging add convenience.
Verdict
With flagship-level design, display, performance, and cameras, the S24 FE is one of the best value smartphones of 2024. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in one
on March 13, 2025
Posted by: 1234567
[This review was collected as part of a promotion.] The phone operates smoothly no lag has many many features and options available that other phones do not very durable has long battery life takes great pictures and plays great videos it is undeniably one of the best phones that I've owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the one and only!
on March 13, 2025
Posted by: Alphachic1
[This review was collected as part of a promotion.] Samsung stands out in the cellular industry due to its cutting-edge technology, high-quality AMOLED displays, and diverse product range catering to all budgets. Its flagship models feature powerful cameras, strong battery life, fast charging, and durable designs with water resistance. Samsung’s One UI offers extensive customization, multitasking features, and stylus support, while its commitment to software updates (up to 7 years) ensures long-term usability. Additionally, Samsung balances Android’s open ecosystem with its own ecosystem of devices with seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US