Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,665 Reviews)
Open Ratings Snapshot
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product. 
(
18 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
4 out of 5
4
As always, dependable
on February 11, 2025
Posted by: ChocoBabiChan
[This review was collected as part of a promotion.] I have been a long time user of Samsung's S series phones. They last forever. Never had a problem that wasn't easily fixable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device, recommend to others aall day.
on February 11, 2025
Posted by: davegaming14
[This review was collected as part of a promotion.] Just picked up the Samsung Galaxy S24 FE, and I gotta say, this thing is a beast for the price.
Display: 6.7" Dynamic AMOLED 2X, 120Hz, 1,900 nits—super smooth and bright.
Performance: Exynos 2400e + 8GB RAM, handles everything like a champ.
Battery: 4,700mAh with 25W fast charging + 15W wireless—solid all-day life.
Cameras: 50MP main, 8MP telephoto (3x zoom), 12MP ultra-wide—AI-powered night shots look amazing.
Software: One UI 6.1 (Android 14) + 7 years of updates—crazy long support.
Extras: IP68 water resistance, stereo speakers, repair-friendly design.
Honestly, it’s like a flagship without the flagship price. If you’re looking for a mid-range phone that punches way above its weight, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Easy use it for work/personal tasks.
on February 11, 2025
Posted by: Genocyber
[This review was collected as part of a promotion.] Great phone. Is sturdy and sleek. I use it for personal as well as work tasks. The apps are easy to organize and move. I work in a high impact job and am rough on my phones and yet this phone has held up. My family has 4 of this particular phone and none of us has even thought of upgrading for any reason directly related to the phone (to keep up with tech upgrades only).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on February 11, 2025
Posted by: Babygirl1
[This review was collected as part of a promotion.] It's is the best phone ive ever had , love the extas0 the picture and videos are awesome 👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone good phone
on February 11, 2025
Posted by: Steveo
[This review was collected as part of a promotion.] Good phone very good no issues with this phone at all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Actually have s23 fe
on February 11, 2025
Posted by: Jaybythebay
[This review was collected as part of a promotion.] Best phone I've ever had and it actually fits in my hand perfectly and never had an issue with it. First phone I've had in awhile that hasn't crashed and is still smoothly operating after having it this long!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My first thought
on February 11, 2025
Posted by: Justn6
[This review was collected as part of a promotion.] My first thought of this phone was " isn't this supposed to be the knockoff version of the 24?" Well I was wrong. This phone is fantastic. It literally can do anything and everything I need it to do. Very smooth across apps. One of the best features is the audio eraser.. complete game changer. I couldn't ask for a better phone. I don't understand how they can outdo this.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's good but needs optimization for better game
on February 11, 2025
Posted by: Kingfrosh
[This review was collected as part of a promotion.] The processor of the phone is awesome so good but samsung has to do a good job with their exynos 2400e processor and not just leaving it behind to focus only on the snapdragon processors on their other phones and also optimize the camera other than the things I mentioned the phone is a beast
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 13, 2025
Hello Kingfrosh, thank you for your feedback on your Samsung Galaxy S24 FE. We are so happy to hear that you are overall pleased with the capabilities of your new device and enjoying the usage every day. If you are wanting to enhance your gaming experience, we recommend using your settings app under display,a nd adjusting the motion smoothness from standard to adaptive. This will increase the refresh rate of your device for better gaming. We have provided a link to the full device manual to help you with the different camera features, and to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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