Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Phones a tank.
on February 11, 2025
Posted by: THEREDKING
[This review was collected as part of a promotion.] Phone has great durability functionality and cool look. Does everything and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PHONE IS AWESOME!
on February 11, 2025
Posted by: Kevkev
[This review was collected as part of a promotion.] I had the samsung galaxy s24 fe. It is very fast, reliable. The camera is awesome.Overall just a great phone. I haven't used samsung before, but i'm gonna continue with samsung because of my experience with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Phones are the Best!
on February 11, 2025
Posted by: Koreabrad
[This review was collected as part of a promotion.] The best smart phone I have ever owned. User friendly, fast, and takes great pictures. Samsung Galaxy phones are absolutely rhe best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone good quality and features
on February 11, 2025
Posted by: Thugnugget
[This review was collected as part of a promotion.] I would recommend the S24 fe to anybody in a market for a flagship at a lower price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy navigation
on February 11, 2025
Posted by: TDBRODE83
[This review was collected as part of a promotion.] It's great for all entertainment platforms. This phone is literally flawless and keeps up the standard of Samsung products performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst phone I have ever owned
on February 11, 2025
Posted by: Unhappy1
[This review was collected as part of a promotion.] Heats up when charging. It won't always connect to android auto and when it does it kicks out alot.
Value
2
Response from Samsung USBy R&R Team, February 12, 2025
Hello Unhappy1, we appreciate your feedback on your Samsung Galaxy S24 FE. We are always happy to assist our customers in resolving any frustration that you are experiencing. We have provided links to articles to help you connect to your car and maintain the optimal operating temperature on your device. We have also shared a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not a good quality model
on February 11, 2025
Posted by: ANDROID
[This review was collected as part of a promotion.] The features the ph offers are fine but the actual ph isn't of good quality. It gets so hot sometimes I'm unable to hold. At keast once a week I get an alerts telling me it's too hot & has to power down to cool off
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey Android, thank you for your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the features of your device. We have provided a link to an article to help you troubleshoot the temperature of your device to ensure uninterrupted usage due to heat. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall excellent phone
on February 11, 2025
Posted by: Bobbinweave
[This review was collected as part of a promotion.] Has Seamus actions across apps and overall the only real complaint and downfall I can mention is fingerprint reader reliability at times aside from that wonderful option as far as phones go
Value
4
Written by a customer while visiting Samsung US