Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
It's a great phone good features
on February 11, 2025
Posted by: Iamenough
[This review was collected as part of a promotion.] The slick fine features and the great fast phone great quality and amazing camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 FE
on February 11, 2025
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] Hello, good afternoon. I would like to leave my opinion about the phone that I have been using for the last year. I picked it up more or less in March 2024 and the truth is that it is very useful to me, it is easy to use and to understand its speed on the touch screen, it does not get stuck or anything like that, the camera has very good quality, you can see things that are very far away
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone hands down!!!
on February 11, 2025
Posted by: Biggjay
[This review was collected as part of a promotion.] Quick response to help with trouble shooting. Phone works smoother then any other phone I have ever had. I am a samsung phone user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. Very fast.
on February 11, 2025
Posted by: Rappermat
[This review was collected as part of a promotion.] Systems operates very quickly and smooth. Biometrics are a bit sluggish. Photo and video quality is fantastic. Overall a great quality phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Small but powerful
on February 11, 2025
Posted by: USER63
[This review was collected as part of a promotion.] I like how small the phone is but it's still powerful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Kinda disappointed
on February 11, 2025
Posted by: Mollkate
[This review was collected as part of a promotion.] I love the size of my phone but there are a couple things about it that I don't like and they are things that you would think by now wouldn't happen. My facial recognition. Never works and my finger print thing only works once. And the battery is junk.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi Mollkate, we appreciate your feedback on your Samsung Galaxy S24 FE. We are pleased to hear how happy you are with the size of your phone, and we would love to help you enjoy all of the features just as much as the size. We have provided links to articles to help you with the biometrics of your device and the battery life. We have also shared a link to the Samsung Support Team if this experience continues with your device or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 11, 2025
Posted by: Tashie
[This review was collected as part of a promotion.] I use mimy S24 FE for work and it does not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is amazing
on February 11, 2025
Posted by: LateGameGirl
[This review was collected as part of a promotion.] This phone is probably the best phone I have ever had, it runs so smoothly, performs tasks in the blink of an eye, responds on a moments notice, and has overall great hardware/software
Value
5
Written by a customer while visiting Samsung US