Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,665 Reviews)
Open Ratings Snapshot
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product. 
(
18 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
3 out of 5
3
Purchase Uncertainty
on January 28, 2025
Posted by: Walt
Expertise:Intermediate
Verified Purchase:Yes
I like the unit, but am confused. Is there any warranty? If so, I'm sure there are deadlines for registration and so on. I should have thought of that earlier.
Can you give me some advice on how to fully register? My trade-in is still showing somewhere that it's mine.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 29, 2025
Hey Walt, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how valuable the peace of mind that a warranty coverage is to you every day. We have provided links to the warranty information, Customer Care+, and the Samsung Support Team to offer assistance in getting your phone registered for protection that you are seeking. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on January 28, 2025
Posted by: Jose
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, its easy to use phone, great pictures, i
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey Jose, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We love hearing how pleased you are with your new phone, and are loving capturing your favorite moments in photos and videos to keep forever. We have provided links to the full device manual for your phone to help you discover additional features like Galaxy AI, and to the Samsung Support Team if any questions ever come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Usando celular
on January 29, 2025
Posted by: Luis
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Diseño agradable y comple muy bien con su funcionamiento
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone fast
on January 30, 2025
Posted by: Andy
from Columbus OH
Expertise:Intermediate
I've had the s24 fe for a few months and in all it's been hrrat. I upgraded from the s22 plus . G biggest issue is the fingerprint sensor it only works 20% of the time. I've deleted and added them back and it just doesn't work very well. And the screen is finicky wants to swipe when I'm trying to push to open a app. Other then that its been fine not as good as I had hoped for but I'd buy it again If I had it tondo over again. I've been a loyal Samsung user since the original Galaxy s phone. With the quirks and how it's kind of buggy I should have sent it in for a replacement to see if a different one would work a little better. But if your thinking of buying it do it well worth it I traded my s22 plus Soni only paid 300 for it and I'll probably trade this one in when they release the s25 fe
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 30, 2025
Hey Andy, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the usage of your new device, and we would love to help you with the fingerprint reader of your device. We have provided a link to an article to help you troubleshoot this feature at your convenience. We have also shared a link to an article if you are interested in using facial recognition as an alternative. We have lastly provided a link to the Samsung Support Team to answer any questions you may h ave about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
USD global
on February 4, 2025
Posted by: BIG USD
Luke I bought this month ago I am happy of you to get one too
Response from Samsung USBy R&R Team, February 4, 2025
Hey there Big Usd, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the inital usage of your new phone. We would love to help you best align the settings to your preferences, and have provided a link to the full device manual to help you. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Galaxy I've owned yet!
on February 7, 2025
Posted by: TheGalaxyGirl
[This review was collected as part of a promotion.] The Galaxy S24 FE is a nice upgrade for me, filled with a lot of premium features, i still haven't used them all! One of my favorites is the transcription and summaries of my recordings. It's easier than ever to find what I'm looking for without having to open and listen to anything I don't have time for! That and the seamless actions across apps makes life so much easier! Thanks, Samsung, for another great product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quick and easy to use
on February 7, 2025
Posted by: Fortune
[This review was collected as part of a promotion.] The S24 FE is very quick and easy to use. I have changed to this phone after 2 years of using non Samsung products. I am very grateful I have changed to Samsung as I immediately noticed a very drastic improvement in loading times for apps. This phone is also better in terms of navigabily by having an option bar at the bottom of your escape button, giving an ease of app movement. The settings menu is also quite nice as it is very navigable, especially when it comes to changing your connections.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i ever owned
on February 7, 2025
Posted by: darinart
[This review was collected as part of a promotion.] I love the power, feel and looks of my new unlocked 256GB smart phone. My needs were for 50 hours a week while at work it could seamlessly stream music to my Bluetooth speakers. I gotta rock my workplace kitchen. I needed a strong and rugged face as the kitchen is saucy, greasy and sometimes extreme heat. This phone does it all. Stereo speakers, latest generation gorilla glass. I have never owned a phone this nice. Display and camera is 5 star as is everything else about this phone.
seamless actions across apps, Thank you Samsung engineers. I salute you truly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 209-216 of 1665 results 
<< 1 ... 25 26 27 28 29 ... 209 >>