Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,665 Reviews)
Open Ratings Snapshot
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product. 
(
18 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
4 out of 5
4
Good Phone
on December 24, 2024
Posted by: Buckskin
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Good phone; has all features you need. Very good camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 27, 2024
Hey there Buckskin158, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We are so happy to hear how much you are enjoying using your new phone. We hope you'll reach out to us again any time in the future with additional feedback or questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Es un diseño muy especial y muy interesante
on January 4, 2025
Posted by: 1184
GALAXY F24 FE 128GB... LES QUIERO PEDIR ESTE EQUIPO
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
O.M.G.
on January 9, 2025
Posted by: CURTIS G
Verified Purchase:Yes
this s24fe is like night and day difference in my old s10e..Battery life and a ton of new features that I am still trying to wrap my head around. As the old saying goes " why did I wait so long " applies.
Response from Samsung USBy R&R Team, January 10, 2025
Hey Curtis G, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing how amazed you are at the enhanced features of capabilities of your new device. We know it can take some time to learn all of the new features, and we have provided a link to your manual to assist you in this discovery. We have also shared a link to the Samsung Support Team to answer any questions that may arise during your discovery. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Champ
on January 15, 2025
Posted by: Angelo
from Texas
Verified Purchase:Yes
Champion for a new phone.. easy to operate and solid peice..
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 15, 2025
Hi Angelo, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that you are so pleased with the use of your new phone, and finding it to be such a champion for your needs and preferences. We have provided links to help you further maximize your daily experience including the full manual for your device to discover additional capabilties and the Samsung Support Team to answer any questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch phone
on January 19, 2025
Posted by: JMJM
from Miami
Expertise:Expert
Verified Purchase:Yes
Outstanding phone and very happy. Long battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24Fe
on January 22, 2025
Posted by: UK Nipper
from Orlando Florida
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Samsung S24FE it is fast and reliable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
Hi there UK Nipper, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how pleased you are with the speed and reliability of your new phone. We have provided a link to the full device manual to help you discover additional features like Galaxy AI that can further enhance your experience. We have also shared a link to the Samsung Support Team if any questions come up as you continue to explore your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Deal
on January 25, 2025
Posted by: Anonymous
from Redmond, WA
Expertise:Expert
I purchased this mobile during Black Friday sale. I loved the camera quality, display and battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey there Dhandapani Krishnan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the camera, display, and battery life of your new device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I miss the feel of my S8
on January 26, 2025
Posted by: Upstater
from New York State
Expertise:Intermediate
Verified Purchase:Yes
Phone does not have the smooth lines and feeling of my S8 which was traded in. Phone has a "hunky" feel. It barely fits in my pants pocket.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 27, 2025
Hi there Upstater, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand that the larger size of your new phone may take some adjustment time for the feel in your hand and your pocket. But we hope you find time to explore the enhanced camera of your new phone, and features of Galaxy AI. This device also has a larger battery life, larger storage capacity, and more RAM to help you have a superior experience with your new device. We have provided a link to your full device manual to help you discover the full capabilities of your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to answer any questions that may arise as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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