Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
It runs smoothly with great features.
on June 10, 2025
Posted by: Raider37
[This review was collected as part of a promotion.] Apps run smoothly with no lagging. Camera is sharp and the video and audio is batter than the previous versions. The AI is advanced to what others offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the Samsung Galaxy S24
on June 10, 2025
Posted by: AlexStar
[This review was collected as part of a promotion.] My experience with the Galaxy S24 has been wonderful. The phone is sleek and simple. The introduction of One UI 7 has made navigating the phone so much smoother and clean. It has incredible performance and decent battery life. The camera is pretty good for pictures and videos, although, that is not my main reason for purchasing the S24.
I previously owned a Samsung A53, which was also a good phone for the price I bought it for. I was, however, convinced me to buy a newer model by my coworker as I would benefit from trading in to get the S24 like consistent updates, a phone with a better battery, and you can trade it in for another device in the future.
The only thing I don't like about the S24 is the lack of external storage but I have found a way around that by just purchasing a USB stick that has a USB C port or a USB C hub.
In conclusion, the Galaxy S24 is a great phone. I am glad I did the trade-in and there were no issues. It has superb performance, a decent camera, great battery, especially after One UI 7. I will enjoy it until I decide to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great model for moderate use
on June 10, 2025
Posted by: ArticJet
[This review was collected as part of a promotion.] I use my phone for work and to watch shows, and it can handle everything. I use Galaxy AI to help write texts and emails. I use Galaxy Buds to talk during my commute. I can watch shows when I lie down, and they look fine. I love tap-to-pay so that I can make work purchases without worrying about physical cards. I have had the phone for a few months, and the battery still lasts for the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung unbelievable
on June 10, 2025
Posted by: INDY1970
[This review was collected as part of a promotion.] Since unboxing not a single problem with daily use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good and fast
on June 10, 2025
Posted by: Notorious
[This review was collected as part of a promotion.] Good and important to good and carevgjkhddssdjkkgdsdbjkkn
Value
3
Response from Samsung USBy R&R Team, June 10, 2025
Hey Notorious, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing that you are so pleased with the speed and usage of your device. We have provided a link to the Samsung Support Team for your convenience. They can work with you one on one anytime you have questions about your Samsung products.Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
It's okay
on June 10, 2025
Posted by: RevDrMirrisPhD
[This review was collected as part of a promotion.] It's okay but I like the Galaxy note 20 ultra better
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the usage of your device. We hope you'll reach out to us again in the future any time you would like to share additional feedback about the changes to the device you feel have been made that do not align to your preferences. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2025
Posted by: Pnutz69
[This review was collected as part of a promotion.] I love my S24 it's an amazing phone. The all new AI features make it even easier to use. I would recommend this phone to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and performance is excellent!
on June 10, 2025
Posted by: DaverTheMaintainer
[This review was collected as part of a promotion.] The phone runs very smoothly it's good quality and lots of features. Galaxy AI plus cast features are what I like most. Phone runs very smoothly with no glitches or lag. Very durable impractical for work or personal use device!
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey there DaverTheMaintainer, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear you are finding it so useful for your for both personal and professional needs every day, and that Galaxy AI is helping you streamline so many tasks. We hope you'll reach out to us again in the future with any questions or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US