Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
AWESOME phone great features
on June 2, 2025
Posted by: Michelle
[This review was collected as part of a promotion.] I just absolutely love my new Galaxy f24 it's the best phone I've bought so far! I'm a galaxy fan since the beginning and I will continue to be. This phone has Galaxy AI which makes my life so much easier! I can ask questions, get advice and so much more! It's camera is amazing! The zoom is actually very clear! I love the functionality of this phone overall! I'm very pleased with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Users friendly
on June 2, 2025
Posted by: SamsungLifer
[This review was collected as part of a promotion.] I like the live translation feature and the AI photo search
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Substandard reception
on June 2, 2025
Posted by: Remorsefulbuyer
[This review was collected as part of a promotion.] I had a galaxy s9 before this it was great good battery life , and a great phone in general. When I upgraded to a samsung 24 fe is when the problems began. Most features are fine storage battery performance screen size etc are great for the price . However it constantly drops connection from 5g to 4 g to 5g and it always says not connected. I decided to live with it since I cannot return it but the constant losing connection even though I have plenty of data and reception is awful. It works sometimes sometimes it doesn't I won't be buying another samsung again.
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S24 FE with us. We understand how important the reliable connection of your device to your carrier is to you every day, and we would love nothing more than to assist you. We have provided a link to a troubleshooting guide to assist you, and we have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
“Smart, Sleek, and a Whole Galaxy of Wow!”
on June 2, 2025
Posted by: Nisa13
[This review was collected as part of a promotion.] Okay listen, I didn’t think a phone could make me feel things—but here we are. I got this Samsung device and suddenly I’m that person who gasps at how fast things load. “Galaxy AI” is like having a personal assistant who doesn’t get annoyed when I ask dumb questions.Bixby is my go to!! I use it for streaming dramas (while ignoring chores), editing photos like I’m a low-budget influencer, and even work stuff when I’m pretending to be productive.
The battery life? Chef’s kiss. The camera? Makes me look like I sleep 8 hours and drink water (lies). And don’t get me started on how smooth everything runs—even my anxiety was like, “yo, we chillin’.”
I’m using it for everything: WhatsApp auntie gossip sessions, YouTube music when I romanticize my commute, Google Docs when I’m manifesting my rich mom era. The Galaxy AI helps me summarize stuff when my brain is fried. 10/10 would recommend. Honestly? I feel smarter just owning it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal device
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My Galaxy S23FE work awesome graphic and presentation when exhibiting this phone is eye catcher. The screen holographic tune right in with natural sunlight and also the nature of life. And work hand and hand when weather and also while being on the go in public areas. The camera capture amazing picture from 3 different lens. Also the navigation and also the system that power on this device and also run this device never fails when supporting browsing online and offline when using this phone. The upgrade features are great and amazing for family to use the phone for apps and searching.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had.
on June 2, 2025
Posted by: William
[This review was collected as part of a promotion.] This is the fastest and most intuitive phone I've had yet. Galaxy AI has helped me to research topics I love, and improve my grammar and vocabulary. It's helped me find housing in my area while I'm disabled, and increase my overall quality of life. Thanks, guys, you're geniuses!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great phone to upgrade to!
on June 2, 2025
Posted by: Michael44232
[This review was collected as part of a promotion.] Before i had my Samsung S24 FE i had a Galaxy A71, and man i got to say, this upgrade was worth it. Especially with the new Galaxy AI. Galaxy AI is so helpful, if i need answers, Galaxy AI answers them, quickly and clearly. The S24 FE is amazing and i feel samsung did an amazing job designing this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s24 fe
on June 2, 2025
Posted by: Ghost231
[This review was collected as part of a promotion.] I use my galaxy for everything I really love the galaxy Ai makes things super easy
Value
5
Written by a customer while visiting Samsung US