Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
5
The phone handles well.
on June 2, 2025
Posted by: Motherboard
[This review was collected as part of a promotion.] Rapid responses to google request. Icons and apps can be found in different places for adjustments. I like this model but I would like the lastest to see the difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phone
on June 2, 2025
Posted by: 112262
[This review was collected as part of a promotion.] My Galaxy 24 FE has been the easiest one to use as of yet, especially with the new AI features. I play games, watch movies, and much more, i would upgrade to the Galaxy 25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is incredible
on June 2, 2025
Posted by: ZenyiDragonBlade
[This review was collected as part of a promotion.] I have been a Samsung user for 12 years and the galaxy s24 FE is such a great item. I enjoy the huge screen quick response to touch and not to mention galaxy AI. As a person who is visually impaired I love how helpful galaxy Ai is with helping me navigating my phone . I cannot wait to purchase the new S25 ultra with the amazing Ai features. I love how the s24 FE has a sleek feel to the phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Is my first time i have samsung phone
on June 2, 2025
Posted by: cakefisj
[This review was collected as part of a promotion.] This is my first Samsung product; I am exploring its capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I would love if my phone would work
on June 2, 2025
Posted by: Lucy337
[This review was collected as part of a promotion.] This is a great phone for looks but awful for service. Im stuck with this phone no help . Then I'm paying contract so thats crazy that I can't get help me this phone only works sometimes. Other than that it will say network unavailable and I can't make a call or use internet
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hi Lucy337, thank you for your feedback on your Samsung Galaxy S24 FE. We know how frustrating it is when your device is not operating as expected or intended. We would love to help you troubleshoot the connection of your device to your carrier, and we have provided links to troubleshooting guides to assist you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this continues with your device. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is solid
on June 2, 2025
Posted by: Web2013
[This review was collected as part of a promotion.] Its great love the features, galaxy ai does alot of random things id never thought a phone would have
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall this galaxy S24 fe
on June 2, 2025
Posted by: Viperx72
[This review was collected as part of a promotion.] Overall the Galaxy S24 fe has been just a great phone so far, too the display, the sound is awesome, performance, speedy processer, camera's are wonderful, it stands up too fulfill my everyday needs & the galaxy AI is a great addition as well...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value for the money
on June 2, 2025
Posted by: Moose29
[This review was collected as part of a promotion.] With the Ai technology you can do alot more with this phone than all other Samsung Galaxy phones. Which is better when it comes to working with high end technology.
Value
5
Written by a customer while visiting Samsung US