Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
2
Phone is slow, and has bad reception. I live a 10
on June 2, 2025
Posted by: Mike72
[This review was collected as part of a promotion.] Phone is very slow. Bad reception and I live a 1000 feet from a new tower
Value
2
Response from Samsung USBy R&R Team, June 3, 2025
Hi Mike72, thank you for sharing your experience of your Samsung Galaxy S24 FE with us. We know how valuable the connection and reliability of your device is to you every day, and we would love to help you resolve this matter. We have provided links to a few troubleshooting guides you can use at your convenience with this experience. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera
on June 2, 2025
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I love galaxy AI and absolutely love this phone and all the features of the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Plus
on June 2, 2025
Posted by: Shandra
[This review was collected as part of a promotion.] I'm writing this review for Galaxy AI's sweepstakes.ive been a Samsung user for over a decade. Their phones are always top of the line. For me. The camera is a main feature. I take thousands of photos each year with it and the quality is great. I'll always use Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 FE phone
on June 2, 2025
Posted by: Fephone
[This review was collected as part of a promotion.] I had to switch recently, due my S21 taken a bad fall.
I have to say I'm very very happy woth the switch to the S24 FE. I cant say enough of this phone and its features.
I have to say I'm very very happy woth the switch to the S24 FE. I cant say enough of this phone and its features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Great Value
on June 2, 2025
Posted by: Angelitacuc02
[This review was collected as part of a promotion.] I’ve been using this device for a while now and I’m very impressed with how well it performs. It’s fast, reliable, and handles all my daily tasks with ease, whether it’s browsing, streaming, or working on multiple applications. The user interface is smooth and easy to navigate, and I haven’t experienced any lag or glitches so far.
The display quality is excellent, with clear and vibrant visuals, and the battery life easily lasts a full day, which is perfect for my needs. The design is sleek and lightweight, making it easy to carry around.
Overall, this device has exceeded my expectations. It offers great performance, solid build quality, and a smooth user experience. I would definitely recommend it to anyone looking for a dependable and high-quality device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on June 2, 2025
Posted by: Tazzman77
[This review was collected as part of a promotion.] My Galaxy 24 Fe goes above and beyond my expectations pictures are absolutely phenomenal and the AI is mind blowing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Memory on S24 FE
on June 2, 2025
Posted by: Jcpjackie
[This review was collected as part of a promotion.] I have a S24 FE. Great camera quality. Can zoom out up to 30x!! Battery does not last long compared to previous Galaxy phones. I do not like that you can not add extra memory to the phone that I have. But it's is not a bad phone as for as volume, games, and internet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures
on June 2, 2025
Posted by: ForestLens
[This review was collected as part of a promotion.] The Samsung Galaxy S24 FE has completely elevated my everyday experiences. Whether I'm capturing a bluebird resting in the trees or the quiet shimmer of a river, the camera delivers stunning detail and vivid color. Galaxy AI helps me enhance every image effortlessly, making even quick snapshots look professional.
Beyond photography, I rely on the S24 FE for everything — streaming favorite shows, working on the move, and staying connected. The display is bright and immersive, and the phone’s speed makes multitasking a joy. If you want a device that feels like a creative partner and a powerhouse in one, the Galaxy S24 FE with Galaxy AI is unbeatable. I use Galaxy AI to polish my texts and the quality of my conversations has improved tremendously. 💛 the 📲 and the 📷.
Value
5
Written by a customer while visiting Samsung US