Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,298
4 Stars
294
3 Stars
50
2 Stars
17
1 Star
6
90%of customers recommend this product.
(
18 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Great Basic Smartphone
on June 3, 2025
Posted by: OldSachseComputerGuy
[This review was collected as part of a promotion.] This smartphone does everything that I need very well. The Galaxy AI feature helps a lot without being intrusive. I do wish that the battery would last longer, though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on June 4, 2025
Posted by: Amanthatwas
[This review was collected as part of a promotion.] Alright y’all, let me tell ya somethin’. I ain't the kinda feller who throws money around like it grows on trees. When I buy somethin’, I want it to *work*, and I want it to last longer than a raccoon in a corn bin. So when I picked up that there **Samsung Galaxy S24 FE**, I was a little skeptical, not gonna lie. But lemme tell ya—this thing done knocked my boots off.
First off, **bang for your buck**? Dang near perfect. You’re tellin’ me I can get all them fancy-pants features without sellin’ the ol' four-wheeler? Count me in. It’s got that fast-as-lightnin’ processor (I dunno what they call it, some techno-speak like Snapdragon), but all I know is it *don’t lag*. I’m talkin’ quick like a jackrabbit on a hot skillet.
The screen’s **brighter than a July bonfire**, and slicker than a greased pig at the county fair. I can see it clean in the sunshine, which is handy when you’re out fishin’ or mowin’ the yard.
Now the camera—mercy, it’s somethin’ else. Shoots pictures so sharp they’ll make your momma cry. Took a pic of my hound Doggo snoozin’ on the porch and you can see each hair like it was painted on.
Battery life? I used it all day takin’ pics, checkin’ weather, and watchin’ YouTube videos of folks fallin’ off tractors, and it still had juice left. That’s what I call **stayin’ power**.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much
on June 17, 2025
Posted by: Donnyboy77
[This review was collected as part of a promotion.] This phone is the greatest phone I ever had i can't wait to get the s25 ultra I've been a samsung user since the beginning staying wit these guys 4ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light, durable
on June 18, 2025
Posted by: Ghost99
[This review was collected as part of a promotion.] GALAXY AI photo editing experience the best. The phone camera works good and help movment selfies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has many features that im learning.
on June 18, 2025
Posted by: Iamreviewing
[This review was collected as part of a promotion.] AI is a new feature that im learning about on this device, its convenient to use and seems to get answers much quicker than scrolling through lots of options and web sites. Im generally satisfied with the new features that this phone provides.
Value
4
Response from Samsung USBy R&R Team, June 19, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE. We are so happy to hear that you are finding the usage of Galaxy AI so helpful in streamlining your research of random things throughout the day. We have provided a link to the Samsung Support Team to offer one on one assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2025
Posted by: Meggie
[This review was collected as part of a promotion.] I love the S24 FE. It has all of the features that I use and has a good camera. There is suffiecient memory and nice design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is the best feature
on June 18, 2025
Posted by: Gonewild
[This review was collected as part of a promotion.] Phone is great really have enjoyed this phone far the best so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
wayyy too small for texting!
on June 19, 2025
Posted by: justkeli
[This review was collected as part of a promotion.] for a guy with large hands, this phone is a joke. very frustrating to try to use keyboard! always hitting more than 1 letter, usually the wrong one, at a time. automatic updates have absolutely ruined the functionality of this phone. with each (required & automatic) system update, the phone lost connection strength (less bars) & would not run/respond on 5G (or even 4G), wi-fi connection EXTREMELY spotty.. that would be the VERIZON INTERNET that i pay good money for, also not reliable!
Value
1
Response from Samsung USBy R&R Team, June 19, 2025
Hey Justkeli, we appreciate your feedback on your Samsung Galaxy S24 FE. We know our customers have a range of preferences andn eeds from their chosen device. We do our best to provide a range of devices in different sizes and capabilities. We have provided a link to the full device manual that will help you adjust the keyboard settings to align to your preferences and needs for texting. This will also highlight the ability to use voice to text for your convenience. We have also provided links to a few articles to help you with the connectivity of your device both carrier and Wi-Fi. We hast lastly, provided a link to the Samsung Support Team to offer one on one assistance if these frustrations continue or you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US