Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm BT - White - (2025)
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
189
4 Stars
44
3 Stars
16
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
123 out of
138)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch8 Classic Stainless Steel Smartwatch 46mm BT - White - (2025)
Posted by: pappy
from Morgantown West Virginia
Expertise:Intermediate
Verified Purchase:Yes
This watch not only looks great it functions great. Great size not too big not too small. Unending customization. Love the watch
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Hands down the best form of modern meets classic. Beautiful design and flawless in function.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Thomas C
from NYC
Verified Purchase:Yes
I have been very happy with this watch. It is very versatile in look and function. I especially like the responsiveness of the gestures.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: Wizard
from Rochester,NY
Expertise:Intermediate
Verified Purchase:Yes
Realy enjoy the capabilitys of the watch but wish the display area was bigger!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: airstorm
Verified Purchase:Yes
i upgraded my watch with the advice that my old one was 4 years old and kept disconnecting from my phone, so i bought a new one and it does the same thing and keeps disconnecting and my phone is only about 6 months old and when it is disconnected it drains the watch battery faster.
Response from Samsung USBy R&R Team, March 16, 2026
Good day Airstorm,
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your Galaxy Watch8 Classic. The battery life on the Galaxy Watch8 Classic varies depending on your usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than ideal battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting your device. Let us know afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your Galaxy Watch8 Classic. The battery life on the Galaxy Watch8 Classic varies depending on your usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than ideal battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting your device. Let us know afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Nice looking, stylish watch with poor battery life
on March 20, 2026
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I traded-in my Watch 5 Pro, in order to update my technology. The Watch 8 Classic is very stylish and I am pleased with the look. It shares many apps with the 5 Pro and adds quite a few more. Sadly, the battery life pales by comparison.
I was in the practice of charging my Watch 5 Pro daily, when I showered. Even if it was a quick 20-30 minutes, the watch never died and I never saw the battery level go very low, even at times when it may have been a bit longer time between charges. It was something I never needed to be concious of, since there was always plently of reserve power. Not so with this watch. Twice, in the several days since I've owned it, it has gone down to near zero and switched to battery saver mode until I could get to a charger. I have had to change my daily routine and now, when I'm working on my pc for a few hours, I plug it in just to keep the charge level up.
That is my biggest complaint. I love the extra button that I can program to initiate an action. I have it set so that I can press it when I start my daily 1.5 mile walk on my treadmill and it provides a much better reading of my steps and my heart rate. The one thing that annoys me is (and note I am in my late 70s) that when I walk on my treadmill, I have a tendancy to grip the safety bar in order to be comfortable with my balance. If my watch arm is not down by my side (swinging) as I walk, the watch fails to calculate my steps properly. For me, this is an issue, since when I increase my walking speed, I really feel the need to keep at least one hand on the safety bar. It makes me feel like the watch is measuring the arm swings, rather than the number of steps I take.
All in all, I am rating this watch as neutral. I've only had it for a couple of weeks now so perhaps I will find more features that I like.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R Team, March 23, 2026
Howdy Deno ,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. Your constructive feedback allows us to make improvements with our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The battery life on the Galaxy Watch8 Classic varies depending on your usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting your device. Some typical causes for inaccurate step count include inactive arm movement, low activity intensity, or power-saving modes. The accuracy of the watch's step measurement can be affected by the following factors:
*Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
*Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
*Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
*The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
*You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
*If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please also take a look at, "Inaccurate steps on your Samsung smart watch" to help resolve your step count. If you would like to share additional feedback with us or if you would like any further assistance afterward, please let us know by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8 Classic. Your constructive feedback allows us to make improvements with our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The battery life on the Galaxy Watch8 Classic varies depending on your usage. With a 445mAh battery, it offers up to 30 hours of use on Always on Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting your device. Some typical causes for inaccurate step count include inactive arm movement, low activity intensity, or power-saving modes. The accuracy of the watch's step measurement can be affected by the following factors:
*Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
*Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
*Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
*The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
*You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
*If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please also take a look at, "Inaccurate steps on your Samsung smart watch" to help resolve your step count. If you would like to share additional feedback with us or if you would like any further assistance afterward, please let us know by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Classic
https://www.samsung.com/us/watches/galaxy-watch8-classic/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Posted by: No name
from NC
Expertise:Intermediate
Verified Purchase:Yes
I like the device and some of the health features it provides. In my opinion to get 5 stars it would need a bigger battery or faster charging
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orlando, FL
Verified Purchase:Yes
I think the Galaxy Watch8 Classic 46mm Black WiFi/Bluetooth looks excellent and was easy to set up, especially with how smoothly it connects to my phone. I also like the sleep monitor, vital, fitness and exercise features, and the tiles make them quick to access. That said, I feel battery life, accuracy, reliability, and overall value can be hit or miss depending on what matters most to me.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US