Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
The worst I've ever had
on March 14, 2026
Posted by: Tungen
[This review was collected as part of a promotion.] Buyer beware these are the worst I've ever used. They fall out of my ears everytime I wear them. I tried all the different sizes does not matter. The sound test always says to adjust because there not seated right. I have been using samsung phones, watches, ear buds forever and these were a huge disappointment.
Sadly the sound when they stay in is very good. My buds pro 2 work much better I will be afraid to upgrade again.
Sadly the sound when they stay in is very good. My buds pro 2 work much better I will be afraid to upgrade again.
Value
1
Response from Samsung USBy R&R, March 16, 2026
Hello Tungen,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Galaxy Buds are designed to provide excellent audio performance, featuring tools like fit tests that help users achieve the best listening experience possible. With a detailed sound profile and seamless integration with Galaxy phones and devices, the Buds lineup remains a favorite among users who appreciate rich sound in a compact design. We appreciate your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. The Galaxy Buds are designed to provide excellent audio performance, featuring tools like fit tests that help users achieve the best listening experience possible. With a detailed sound profile and seamless integration with Galaxy phones and devices, the Buds lineup remains a favorite among users who appreciate rich sound in a compact design. We appreciate your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Big Sound, Smart Features, Zero Hassle
on March 16, 2026
Posted by: RAjDeOL
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro pack impressive sound, strong noise cancellation, and a super‑comfortable fit into a sleek design. They are crisp, powerful, and surprisingly smart thanks to Galaxy AI, making everyday listening smoother and more intuitive. Battery life is solid, the controls feel natural, and the overall experience is polished and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Band sound with noise cancelstion
on March 17, 2026
Posted by: Naldo
Expertise:Intermediate
Not good make squeaky nose when the noise cancelstion is on
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 20, 2026
Hello Naldo,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Active Noise Cancellation (ANC) is designed to create a more focused listening environment while maintaining rich and balanced audio. However, if you have ANC activated and cover the speakers on your earbuds, you may hear a squeaking or squealing noise during use. Sound perception can vary depending on your surroundings and how the earbuds fit during use. We hope you are enjoying the immersive experience the music provides when everything is perfectly adjusted. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Active Noise Cancellation (ANC) is designed to create a more focused listening environment while maintaining rich and balanced audio. However, if you have ANC activated and cover the speakers on your earbuds, you may hear a squeaking or squealing noise during use. Sound perception can vary depending on your surroundings and how the earbuds fit during use. We hope you are enjoying the immersive experience the music provides when everything is perfectly adjusted. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
Left headphone isn't as loud as the right
on March 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI. Galaxy AI.....
For how expensive these are, my left, headphone should not be broken or not.As loud and as crisp sounding as my right... way to expensive
For how expensive these are, my left, headphone should not be broken or not.As loud and as crisp sounding as my right... way to expensive
Value
3
Response from Samsung USBy R&R, March 21, 2026
Hey there,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear, balanced sound and provide seamless connectivity across Galaxy devices. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We also offer the option of adding extended coverage with Samsung Care+ for eligible devices, which provides additional protection and support. If you have questions about your left earbud or would like to explore your options, please reach out to our Samsung Support Team. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear, balanced sound and provide seamless connectivity across Galaxy devices. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We also offer the option of adding extended coverage with Samsung Care+ for eligible devices, which provides additional protection and support. If you have questions about your left earbud or would like to explore your options, please reach out to our Samsung Support Team. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality and ANC
on March 19, 2026
Posted by: Norcalweirdo
[This review was collected as part of a promotion.] I use these for work and music. The call quality is good enough that I can use them in noisy places, I can hear and be heard.
The personalized EQ is great too. I don't have the patience to tweak an EQ myself but being guided through it makes it really approachable, and the results are really noticeable.
Galaxy AI has really helped these become my favorite pair of earbuds. I'm looking forward to trying the real time translation at some point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good audio
on March 20, 2026
Posted by: Noname
[This review was collected as part of a promotion.] I listen to music at work. I like the audio quality, but the only problem is have is no matter the size of the tip I can't get a good seal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on March 21, 2026
Posted by: Samsunglover4e
[This review was collected as part of a promotion.] The sound out of them is amazing. Sounds really smooth. The noise canceling is also really nice. I am still learning the features but there are so many and im not use to my buds having so many features. They quickly sync up to all my galaxy devices and is good at easily switching between devices. The battery lasts quite awhile. I get a couple of days listening to podcasts at work so that's always nice to have. They fit comfortably in the ears and usually stay. One thing I didnt like about previous buds is that they would fall out all the time. I tried changing the sizes and never worked. Especially when id eat. They'd just pop out and I would have to go searching for them. But I dont have that problem with these. They stay in place and I love them. They also handle bass songs really well. I listen to edm fro. Time to time and the sound comes out smooth. The play/pause button is very easy to use but can be inconvenient when you adjust the bud in your ear because you usually press it. But I mean I feel like there is no way to avoid that. I've been really impressed with these buds and couldn't be happier with my purchase. Thanks samsung for another awesome product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's almost perfect just more bass and better ANC
on March 23, 2026
Posted by: Guayojky
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds 3 Pro and I honestly love them; the design and comfort are among the best Samsung has ever released. I’d say they are almost perfect, but as a demanding user, I feel there’s still room for improvement in two key areas: bass and Active Noise Cancellation (ANC).
While the sound is crisp, those of us who really want to feel that "thump" are still missing that extra depth in the low end. I know the Buds 4 Pro are already out, but my message to Samsung remains the same: don't be afraid to push the bass further and make the ANC even more airtight. These are incredible earbuds, but with a more solid bass response and total isolation from the outside world, they would be unbeatable. Nobody is going to complain about better sound and more silence!
While the sound is crisp, those of us who really want to feel that "thump" are still missing that extra depth in the low end. I know the Buds 4 Pro are already out, but my message to Samsung remains the same: don't be afraid to push the bass further and make the ANC even more airtight. These are incredible earbuds, but with a more solid bass response and total isolation from the outside world, they would be unbeatable. Nobody is going to complain about better sound and more silence!
Value
4
Written by a customer while visiting Samsung US