Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Antonio
Verified Purchase:Yes
They are comfortable, easy to use and sound excellent.
Written by a customer while visiting Samsung US
Customer Rating
1
Left bud stop charging
on January 11, 2025
Posted by: Jvaughn
from Phoenix Az
Expertise:Expert
Had them for a month and the left bud stopped charging. When charging the case blinks red.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, Jvaughn. The Buds 3 Pro features a long-lasting battery life that keeps you enjoying your music for hours. The Galaxy Buds 3 Pro provides up to 30 hours of listening time with the charging case. We hate to see that the left bud has stopped charging after just a month. When the case blinks red, it typically indicates a charging challenge. To troubleshoot, first ensure that the left bud is seated correctly in the charging case, as misalignment can prevent good contact with the charging pins. Cleaning the charging contacts on the buds and the case with a soft, dry cloth can also help, as dirt or debris might obstruct the connection. If those steps don’t resolve things, resetting the buds can be effective. Place them in the case, open the lid, and hold the touchpads on both buds for about seven seconds until the indicator lights flash. Additionally, check for any software updates via the Galaxy Wearable app on your connected device since having the latest version can enhance performance. If you continue to experience challenges, reaching out to Samsung Support for further assistance is a good option, as you may need to schedule service for your buds. Your satisfaction is essential, and there is a commitment to ensuring you enjoy your Galaxy Buds3 Pro. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Illinois
Expertise:Expert
Verified Purchase:Yes
I was using my original galaxy buds for 4 years, and finaly I was able to get my self a pair of buds3 pro, and I love them! A sound, microphone battery life it's just impressive 👌👏 and price you can't beat it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos
from LA
Expertise:Intermediate
Verified Purchase:Yes
I love my divices excelent, fast , very good camara
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: EmyJohanna
from Nj
Expertise:Beginner
Verified Purchase:Yes
Me gusta porque suena increíble y tiene un lindo color. Tiene varias funciones para que puedas escuchar musica o cualquier cosa segun tu entorno.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: KkVa
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Outstanding sound quality. I love the noise cancelation in this this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John Beach
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Careful handling them as they can hang up on calls. Battery life could be a little better, but overall, good earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Pestarik
from IL
Expertise:Intermediate
Verified Purchase:Yes
It's not working properly, need to work and not upset you client!
No, I would not recommend this to a friend.
Features
3
Design
4
Value
3
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your feedback about the Galaxy Buds3 Pro, Pestarik! We appreciate your insights and are glad you're exploring our latest headphones. The Galaxy Buds3 Pro is designed to elevate your listening experience with enhanced audio quality and better noise-cancellation features. Compared to the Galaxy Buds2 Pro, we’ve introduced upgrades like even richer sound with more immersive bass and adaptive sound technology that automatically adjusts based on your surroundings. We hate to see that the buds may not be working as expected. We'd like to gather some additional information from you so that we can provide you with proper assistance. Please reach out to us at Samsung Support with some additional details so that we can further assist you. We’re committed to ensuring you have a fantastic experience with your Galaxy Buds3 Pro, and we’re here to help. -Kelvin
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Written by a customer while visiting Samsung US