Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,103 Reviews)
Open Ratings Snapshot
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Stay away, bad product
on January 9, 2025
Posted by: Raptor7
from Cincinnati, OH
Expertise:Intermediate
Verified Purchase:Yes
Battery issues, earbuds not charging while in case issue, connection issues, case battery lifespan not long as advertised, wireless charging issues
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 9, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. We understand that it can be frustrating when earbuds do not charge in the case. To help, please make sure the charging contacts are clean and free of debris, as this can affect the charging process. If you continue to experience difficulties, try using a different Samsung charging cable or power source. For connection challenges, resetting your earbuds can often help. To do this, place the earbuds in the charging case, close the lid, wait for 7 seconds, and then reopen it. Press and hold the touchpads on both earbuds until you hear the reset sound. Regarding the battery lifespan of the case, it is designed to provide multiple charges for your earbuds. Be sure to use the included charging accessories, as third-party options may impact performance. If you have concerns about wireless charging, check that the charger is properly connected and ensure there are no foreign objects between the earbuds and the charger. Your satisfaction is very important to us. If these suggestions do not resolve your concerns, please reach out to us at Samsung Support for further assistance. Thank you for being a valued Galaxy Buds3 Pro user! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on January 9, 2025
Posted by: KCFL
from Steinhatchee, Fl
Expertise:Expert
Verified Purchase:Yes
Comfortable fit with a rich clear sound. Snug and secure that will not fall out. Deep lows and crisp clear highs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro! We're thrilled to see that you appreciate the rich, clear sound. The deep lows and crisp highs truly bring your music to life, making every note a delight. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Me desconecta del exterior
on January 9, 2025
Posted by: Carla
Verified Purchase:Yes
Comodos, super elegantes y confortables; su envolvimiento de sonido me encanta, me deja concentrarme al 100%
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of Samsungs Earbuds
on January 9, 2025
Posted by: Mkay
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
The best earbuds I have experienced in my life. This is like my 4th brand of wireless buds, this stands out in every way possible, fitting, battery life and features especially noise canceling is too good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
Thank you so much for your amazing feedback on the Galaxy Buds3 Pro. We are more than happy to see that they stand out for you, especially in terms of fit and battery life. It's fantastic to see that you are enjoying the exceptional noise-cancellation feature as well. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love samsung but whyyyyyyy
on January 9, 2025
Posted by: Bsmithscc
from Highland ca
Expertise:Expert
Battery life feels alot less then the pro 2 i really likes the pro2 design and battery life and which the pro3 sometims they don't charge or when I put them in the case the don't and they don't charge as fast as the past set
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 9, 2025
Thank you for your feedback on the Galaxy Buds 3 Pro. We appreciate the opportunity to address your concerns. We see that you feel the battery life is shorter compared to the Galaxy Buds Pro 2. The Galaxy Buds3 Pro actually offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. To improve battery performance, please ensure you are using the latest software and check the optimized settings available in the Samsung Wearable app. If you are experiencing charging concerns, the earbuds should charge properly when placed in the case. If they aren’t charging, please make sure that the charging contacts on both the earbuds and the case are clean and free of debris. Confirm that the charging case has enough power by connecting it to a power source using the provided cable. If this persists, try resetting the earbuds in the Wearable app by selecting them, going to 'About Earbuds,' and tapping 'Reset.' Providing an exceptional audio experience is our priority, and we are here to answer any further questions you may have. Thank you for sharing your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but needs a bit more.
on January 9, 2025
Posted by: CrashxZ
from Storrs CT
Expertise:Expert
Verified Purchase:Yes
Its a great device. I would prefer it to have universal multipoint connectivity, a bit better sound quality and longer battery life.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 9, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s great to hear that you find them to be an excellent device. We appreciate your feedback on universal multipoint connectivity. While the Buds3 Pro offers seamless integration with Samsung devices, we strive to enhance connectivity options in future updates. Regarding sound quality, the Galaxy Buds3 Pro delivers an immersive audio experience, but we understand that personal preferences vary. We’re always optimizing our audio technology to bring you the best sound possible. As for battery life, we're proud that the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can extend to 30 hours with a fully charged case. If you're looking for ways to maximize battery life, we recommend keeping them in the charging case when not in use and adjusting your notification settings via the Galaxy Wearable app for Samsung devices or the Galaxy Buds app for iOS users. This can help conserve power, ensuring your buds last when you need them most. Your feedback is invaluable in helping us improve, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on January 9, 2025
Posted by: Simone
Verified Purchase:Yes
My Husband love those things.. he said the block me out..lol ..they are wonderful
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 30, 2025
Hi there, Simone! Thank you so much for your review. It sounds like your husband has discovered a clever way to enjoy some quiet time with the Galaxy Buds3 Pro. We’re thrilled to see that you both love the amazing noise-cancellation feature. It really does let you dive into your content without distractions. If you ever have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung has done it again!
on January 9, 2025
Posted by: Gerardo R
from Monroe, NY
Expertise:Intermediate
Verified Purchase:Yes
Great purchase! Good hearing quality, cool new design, and great connectivity with all my Samsung devices! RUN to get a pair or click the buy button right now!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for your wonderful feedback on the Galaxy Buds3 Pro, Gerardo! We’re delighted to see that you are enjoying the exceptional sound quality and stylish design. It’s fantastic to know that the seamless connectivity with your Samsung devices has been able to enhance your overall experience. We take pride in creating products that integrate smoothly into your life. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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