Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from New Windsor, NY
Expertise:Intermediate
Verified Purchase:Yes
Great sound and fits comfortably. The only problem I have is the right earbud does not charge inside the case.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 4, 2025
We appreciate you taking the time to share your feedback about the Galaxy Buds3 Pro, Christopher! We're ecstatic to see that you love the sound quality and find them comfortable to wear. To ensure your right earbud charges properly in the case, please try a few helpful steps. First, check that the charging pins in the case are clean and free from debris, as this can impact connectivity. Make sure the earbud is seated snugly in the case for proper alignment. It's also a good idea to verify the battery level of the charging case by looking at the LED indicator. If these tips don’t resolve the situation, consider resetting your earbuds through the Galaxy Wearable app, where you can also check for any software updates available. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you still need assistance, please be sure to reach out to us at Samsung Support, as we want to make sure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sandralyn
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Adaptive setting is the best thing ever! Previous Samsung buds annoyed whoever i was on the phone with because they picked up all the background noise better than my voice. Now, voice isolation is so good. My callers can't tell when I'm vacuuming, driving or multitasking. Sound quality is also amazing. Best ear buds Samsung developed thus far!
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Posted by: Milli
Expertise:Intermediate
Verified Purchase:Yes
Great sound send clarity. Love the noise cancelation option for when I'm able to use it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Janice
from Springfield, TN
Expertise:Beginner
Verified Purchase:Yes
Love These!! Still learning the features but the noise canceling is on point!! Put them in my ears when I had a migraine and needed to be in a silent space! Never really cared for this style in earbuds and was skeptical about buying these because they never felt right in my ears, but once I started wearing them, my opinion changed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel
from Tennessee
Expertise:Beginner
Verified Purchase:Yes
These are amazing in all ways, quality, design, sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Barto 04 2024
from California los angeles
Expertise:Expert
Verified Purchase:Yes
One of the best hearing aids I ever had. the best sound and. the best in the world 👏 🌎
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mwangi
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Good and best ambient sound almost close to AirPods
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for your review of the Galaxy Buds3 Pro, Mwangi! We genuinely appreciate your feedback, and we're excited to share more about what makes these earbuds stand out. It's great to hear that you noticed the excellent sound quality. The Galaxy Buds3 Pro is designed with our Premium Sound feature and equipped with 2-way speakers for rich, high-quality audio with powerful bass. This is complemented by our Intelligent Active Noise Cancelling technology, which lets you immerse yourself deeply in your favorite tracks while minimizing distractions from your surroundings. If you're enjoying the ambient sound, you'll love the Ambient Mode, which allows you to adjust the levels of outside noise you want to let in. Whether you're taking a walk or in a busy café, it’s easy to stay aware of your environment while still enjoying your audio. Thank you again for sharing your thoughts! If you have any more feedback or questions about the Galaxy Buds3 Pro, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ashish
from New york
Expertise:Expert
Verified Purchase:Yes
Very bad quality and very bad fit and very bad case
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Ashish. We hate to hear that you've had a disappointing experience thus far. We strive to deliver top-notch quality and performance, and your input helps us improve. Regarding the audio quality, the Galaxy Buds3 Pro comes with features like advanced Active Noise Cancellation and a Wind Shield design to enhance your listening experience. If you're encountering challenges, please ensure that your earbuds are updated with the latest firmware. You can check this in the Galaxy Wearable app on your smartphone. If the fit isn’t comfortable, we recommend trying out different ear tip sizes included with your Buds. This can significantly improve sound quality and comfort. In terms of the case, it should provide robust protection and charge your earbuds efficiently. We appreciate your feedback and hope these steps help enhance your experience with the Galaxy Buds3 Pro. Please feel free to reach out to us at Samsung Support for further assistance if needed! -Kelvin
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Written by a customer while visiting Samsung US