Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: AM144
Verified Purchase:Yes
Sound quality is good. Fit is ok. Unfortunately, they (right earbud) does not always charge completely.
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro! We’re thrilled that you appreciate the sound quality and find the fit acceptable. Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. To enhance your experience, consider trying a few steps that might improve the charging performance of the right earbud. First, check the charging case for any debris that might affect connectivity. You can also reset the earbuds through the Galaxy Wearable app, which can refresh their performance. Additionally, updating to the latest firmware ensures that you have all the newest features. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If these suggestions don't provide the improvement you're looking for, please feel free to reach out to us at Samsung Support so that we can assist you further. Thank you for choosing the Galaxy Buds3 Pro, and we hope you continue to enjoy your listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: armando
from nyc
Expertise:Expert
Verified Purchase:Yes
good, maybe not MUCH better than version 2 but they are good
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound quality and Very good noise cancel
on January 3, 2025
Posted by: SNAYUDU
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound quality and very good noise cancellation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lourdes
from Michigan
Verified Purchase:Yes
I purchased these for my daughter, and she is very pleased with them. The sound quality and comfort are exceptional.
I would recommend this to a friend!
Features
1
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Lourdes! We’re elated to see that your daughter is enjoying them. The exceptional sound quality is a key feature, designed to provide an immersive listening experience with rich bass and clear highs, perfect for every type of music she loves. It’s also great to know that she finds them comfortable. We’re committed to creating products that enhance everyday moments, and your feedback helps us achieve that. Thank you again for choosing Galaxy Buds3 Pro! If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Music Lover
Verified Purchase:Yes
I love my new Buds3 Pro. They fit more secure than the original and the Buds2. The noise cancellation is really good. My balcony faces a busy city street and I can't hear the traffic or street noise when I sit with them on. The sound is very good too. I am definitely happy with my purchase of these.
Response from Samsung USBy R&R Team, May 29, 2025
We appreciate your honest feedback on Galaxy Buds3 Pro! We are ecstatic to see that you're enjoying the secure fit and quality that these buds provide. They are designed to provide comfort for extended wear while ensuring they stay in place, no matter what you’re doing. It's fantastic to see that the noise cancellation is working well for you, especially with your balcony facing a busy street. We engineered the Buds3 Pro with advanced technology to help block out distractions so you can fully immerse yourself in your audio. We are also glad you’re pleased with the sound quality. Your satisfaction means a lot to us, and we appreciate you being a part of the Samsung family. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Daimi3nn
from KY
Expertise:Expert
Verified Purchase:Yes
Love these buds! Granted I would've rather you all stayed with the other design but they're still awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dartanion74
from Orlando, Florida
Expertise:Expert
Verified Purchase:Yes
These new Bud Pros are the design and performance edge Samsung fans have been wanting. Clean sound, all kinds of equalization options, adaptive sound and noise cancellation, amazing soft white LEDs and touch sensative for controls as on all of them. The new triple microphone set up also allows for better phone calls when in use. A huge improvement over the previous designs. And an exceptional charge case, this makes for a huge step up from the previous generation. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Ángeles California
Expertise:Intermediate
Verified Purchase:Yes
Awesome product, everything is perfect, size, color, battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US