Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,103 Reviews)
Open Ratings Snapshot
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
superior in so many ways
on December 25, 2024
Posted by: Castro
from Los Angeles, California
Expertise:Intermediate
The Buds3 Pro are a good set of earbuds. I use them primarily for conversations and watching reels, and I have no complaints especially with music. The sound is clear and strong; the microphones are excellent. Combined with my Galaxy S24 Plus, they cut out a lot of background noise for me and the other person. They are comfortable enough to wear all day, and the case keeps them powered up to last even during overtime hours. The touch controls take a little getting used to, but once you do, they are perfect; no accidentally hanging up calls or skipping songs. The shape of the control bar adds to the grip when working out. I upgraded from the Beats Fit Pro and have no regrets, especially with the connection and sound reliability; they are superior in so many ways.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJanuary 22, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Castro. We're excited that you find them an excellent choice for conversations and watching reels. It's fantastic that you appreciate the clear and powerful sound. Our advanced audio technology delivers an immersive listening experience, and the high-performance microphones ensure your calls are crisp and clear while effectively minimizing background noise. We're glad that the earbuds are comfortable enough for all-day wear. Our ergonomic design is crafted to fit snugly in your ears, making them ideal for prolonged use. The charging case is designed to keep you connected throughout your busy days, featuring a battery life of up to 30 hours with a fully charged case. The pinch controls are made for seamless functionality, and it's great to hear you're getting accustomed to them. They provide quick access to your music and calls, creating a hassle-free experience once you're familiar. Finally, we appreciate your comparison to your previous earbuds. Our goal is to enhance connectivity and sound reliability, and it's rewarding to know we’ve made an impact. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. Thank you for being part of the Samsung family. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of 2024
on December 25, 2024
Posted by: Jaime 562
from Los angeles
Expertise:Beginner
Verified Purchase:Yes
Love the buds pro best ear phones for 2024 great quality and sound and easy to used
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Tips run too small
on December 25, 2024
Posted by: Inaur
Verified Purchase:Yes
They seem to work OK. My pro buds 2 fit great. None of the tips that came with the 3s fit well in my ears. So noise canceling doesn't work at all. Overall wish I kept my 2s for the fit. I ordered some foam tips, hope that fixes the fit issues.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamDecember 28, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Inaur! We’re glad to hear that you're enjoying their performance. We understand that achieving the perfect fit is essential for optimal noise cancelation and sound quality. The Galaxy Buds3 Pro comes with a variety of ear tips designed to provide a comfortable and secure fit for a wide range of ear shapes. We recommend trying all the sizes included in the package to find your ideal fit. Once again, we appreciate your feedback as we continue to strive to make constant improvements. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good .. can improve touch
on December 25, 2024
Posted by: Swostik
Expertise:Intermediate
Verified Purchase:Yes
Good earbuds with actove ANC but the touch can be tricky sometimes.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Swostik! We're elated to hear that you appreciate the active noise cancellation feature, which is designed to provide an immersive audio experience. We understand that the pinch controls may take some time to get used to. Our team is continuously working to enhance the user experience, and we appreciate your feedback on this aspect. Remember, you can customize the touch settings in the Galaxy Wearable app to better suit your preferences. If you have any more thoughts or experiences you’d like to share, please do not hesitate to reach out to us at Samsung Support! Your feedback helps us create the best possible products for our users. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most amazing ear buds
on December 25, 2024
Posted by: Nathan
from Elgin, IL
Expertise:Beginner
Verified Purchase:Yes
These buds have an amazing quality. The sound is great and the noise canceling is unlike anything I’ve experienced before!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an upgrade from the Pro2...
on December 25, 2024
Posted by: RichE
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
Nice in ear fit, battery life is excellent, noise cancelation is awesome!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
La mejor compra
on December 25, 2024
Posted by: Roselys
from El Doral, FL
Expertise:Expert
Verified Purchase:Yes
Es lo mejor en audifonos, su nitidez y versatilidad, me encanta.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New buds
on December 25, 2024
Posted by: Bones
from Sioix city Iowa
Expertise:Expert
Verified Purchase:Yes
Love the sound quality, i also enjoy not having to take my headphones out to talk to someone I love the quiet feature
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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