Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Danny
from Colorado
Expertise:Expert
Verified Purchase:Yes
Excellent sound quality, ear fit, and ease of use. I had the Galaxy Pro Buds 2 and love them and these are certainly an improvement on those. I used can wear them pretty much anywhere with no issues. The only reason this does not get a 5 star review is because the active noise cancellation does not work as much as I would like.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Danny! Your insights are essential as we continue to make improvements and changes. We're thrilled to hear that you appreciate the excellent sound quality, ear fit, and ease of use. We’ve designed the Buds3 Pro with advanced audio technology to enhance your listening experience, and it’s great to know you’re enjoying those improvements. We noted your concern regarding the active noise cancellation. While the Galaxy Buds3 Pro features Adaptive Sound technology to automatically adjust sound levels based on your environment, it’s crucial to ensure they fit properly for optimal performance. Make sure that you are using the correct ear tips for your ears, as a snug fit can significantly enhance noise cancellation. Additionally, please check that your Galaxy Buds3 Pro is updated to the latest firmware through the Galaxy Wearable app, as regular updates help improve functionality. You can also adjust the Active Noise Cancellation settings within the app to find the best mode that suits your surroundings. We value your feedback and are continuously working to enhance our products. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support for further assistance. Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Karissa
from Austin
Expertise:Expert
Verified Purchase:Yes
Sleek and comfortable, very pleased with new design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: SHANU
from MN
Expertise:Beginner
Verified Purchase:Yes
Very nice.and good lesson music good futures.good experience.
I would recommend this to a friend!
Features
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Denier, colorado
Expertise:Beginner
Verified Purchase:Yes
Is nice and the noise canceling work very well and very nice sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Love them. Traded in previous edition and love the new style.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jojo
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They are fantastic the 3rd audio and the noise cancelation.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: j1mfrog
from NWI
Expertise:Intermediate
Verified Purchase:Yes
Not comfortable in my ears. Feedback when inserting.
Features
2
Design
2
Value
2
Response from Samsung USBy R&R Team, December 27, 2024
Hi J1mfrog! We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro features audio that is tailored to fit your needs. The Adaptive Equalizer with Galaxy AI adjusts the audio based on how the buds sit in your ears. This means that every time you put them in, you can enjoy the best sound possible for every playlist. Wearing your earbuds correctly is essential for achieving the best sound quality, comfort, and stability. Improper wear can lead to discomfort, sound leaks, and a higher chance of them falling out. The Galaxy Buds3 Pro comes with different-sized ear tips, so it’s important to choose the right size for your ears to ensure a snug fit that minimizes gaps between your ear and the ear tip. This helps prevent sound leakage and ensures optimal audio performance. To properly use your earbuds, first check the bottom of each one for directional markers ("L" for left and "R" for right). Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Make sure to angle the microphone toward your mouth and adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run a fit test in the Galaxy Wearable app to confirm that they are fitted properly. We hope that this helps you get a better fit for your buds. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rjm1
from Columbus Ohio
Expertise:Intermediate
Verified Purchase:Yes
Good sound, average background noise blocking at best And below average battery life. My buds 2 pros had a way better battery life.
No, I would not recommend this to a friend.
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, December 27, 2024
Thanks for reaching out to us, Rjm1. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. We're glad to see that you are enjoying the sound quality these buds offer. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. We noted your concerns about the noise cancellation as well as the battery life. For the ANC we recommend making sure you are using the correct bud tip size and are wearing them properly. The Galaxy Buds3 Pro offers up to 26 hours of playback time per charge, extendable to 30 hours with a fully charged case. You can also make a few adjustments to help conserve battery life. For example, store the earbuds in the charging case with the cover closed when not in use, and adjust notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS. If this persists after doing so, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin
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Written by a customer while visiting Samsung US