Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Could be better
on August 6, 2024
Posted by: CeGa1988
[This review was collected as part of a promotion.] The buds have very good audio and look very good. The case is perfect and so is the battery life. The only thing I didn't like is that the noise cancellation leaves a lot to be desired. The previous model was better. The positive thing is that it can be fixed with an update. So let's hope Samsung does it and it would be the perfect buds. Galaxy AI rules!
Value
4
Written by a customer while visiting Samsung US
Posted by: Beatriz
from New jersey
Expertise:Beginner
Verified Purchase:Yes
So far so good they fit perfectly and the sound is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Manav D
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Earbuds sound great but are little uncomfortable after longer periods
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: P989
Expertise:Expert
Verified Purchase:Yes
One earbud is louder than the other, and the seams are not lined up equally on both buds.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 21, 2024
Hey there P989, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you and wanting the best immersive listening experience possible. We have provided a link to an article to help you troubleshoot the audio quality and another link to the Samsung Support Team if you would like to discuss the seams of your earbuds further. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ben x
Verified Purchase:Yes
Good headphones and would recommend to anyone to use
Written by a customer while visiting Samsung US
Customer Rating
5
For the traditionalist these are the perfect buds
on August 6, 2024
Posted by: rjenson
from Minneapolis, MN
Expertise:Expert
Verified Purchase:Yes
While I've always had the latest and greatest Samsung Buds, these are by far my favorite. Maybe I'm just a traditionalist but I like the way these fit much better, but of course your ears may have a different opinion. The sound is really good too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg
from Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Very cool headphones. I like the new design and features, definitely a different feel than the pro2. Led lights are cool and the functionality of ot is cleaver.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bad design to put the buds back in the case
on August 6, 2024
Posted by: SherpaT
from Queens, NY
Expertise:Intermediate
Its all good sound wise and AI which automatically selects the mode depending on your surrounding. The only thing i hate about this is putting back the buds in its case. You really have to align the ear buds in specific way to put it back into the case and because of this i have dropped it multiple times.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US