Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,035 Reviews)
Rating breakdown 14,035 reviews
5 Stars
9,603
4 Stars
2,298
3 Stars
988
2 Stars
541
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,523)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Missed the Mark
on August 5, 2024
Posted by: Long time Listener
Expertise:Intermediate
I genuinely feel like these are mostly downgraded from the Pro 2. The audio quality does seem better however I'm not an audiophile by any means. The noise canceling just doesn't seem on par with previous gens but I wouldn't say it's bad even though it's the biggest reason I use these headphones. My hudge issue is with the stem. Pausing, skipping songs or anything that basically involves using the headphones for controls have become virtually unable if you're doing anything but sitting still. I was initially exited for the design of the headphones but now it makes it so I can't really recommend these even though I have recommend the Pro and Pro 2 to so many people.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hi there Long time Listener, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We are pleased to hear you are finding the audio quality of your earbuds to be so enjoyable during your listening. We would love to help you with the ANC feature of your earbuds to have the best experience possible and feel that complete immersion in to your music or other media. We also understand that the new pinch feature of the earbuds can take some getting used to if you have used previous versions with the tap settings. We have provided a link to the full device manual and the Samsung Support Team to help you best align your device to your preferences. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: koolaid
from Pico Rivera, CA
Expertise:Expert
Verified Purchase:Yes
Audio is amazing. Battery life is long lasting. the only issue I'm having is keeping them in my ear when I'm working out. They tend to keep wanting to fall out even after I tested all the different ear bud sizes.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: koolaid
from Pico Rivera CA
Expertise:Expert
Verified Purchase:Yes
Audio is amazing and the features paired up with the Watch 7 are great. The only issue I have is that they wont stay in my ear for a long time when working out.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: D Roll
from Cherry Hill NJ
Expertise:Intermediate
Verified Purchase:Yes
Major upgrade from the previous model. Spacial audio, head tracking and voice command without trigger words.
Written by a customer while visiting Samsung US
Posted by: Robert
from Orange, CA
Expertise:Intermediate
Verified Purchase:Yes
I like the new redesign as the buds pro 1 & 2 both slipped out of my ears when working out. Great sound and quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, nice product
on August 5, 2024
Posted by: Chichi
[This review was collected as part of a promotion.] I use them at work, it easy for me pick and answer call without touching my phone. It makes calls sound like you are talking face to face. Great sound
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex W
from Wetumpka, AL
Expertise:Intermediate
Verified Purchase:Yes
These are undoubtedly the best earbuds Samsung has made so far. The sound quality is phenomenal and the bass is rich and full. Unlike past models the Buds3 Pro's ear inserts are high quality and grip the inside of the ear much better without sliding. The active noise cancellation with these buds is unreal. The new "pinch and slide" controls on the blade of the bud is particularly useful, however they don't register your commands well when in the rain and your hands are wet. Overall, 5 stars out of 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio, Texas
Expertise:Expert
Verified Purchase:Yes
The best buds build for samsung can you buy for 2024.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US